Volotea

Not Verified | We were very happy to choose the company, however a problem occurred when departing from Nice. My daughter and I went from door to door because the announcement made on the notice board at the airport did not really correspond to “reality” according to the messages. In the end, we left around 10:30 p.m. instead of 9:10 p.m. (a delay which was then explained to us upon arrival by the pilot: storm in Luxembourg, hence delay of the plane to Nice). We were forced to urgently call our reserved hotel regarding our unplanned late arrival. (+ Uber journey to accommodation) This concerns the Nice Nantes flight departure Friday May 24. This is a shame. For information, the return was without problem and we were very happy. Best regards | Nous avons été très heureux de choisir la compagnie cependant un problème est intervenu au départ de Nice. Ma fille et moi avons été de portes en portes car l’annonce faite sur le tableau d’affichage à l’aéroport ne correspondait pas trop à la « réalité » selon les messages. Au final, nous sommes parties vers 22h30 au lieu de 21h10 (retard qui nous a été expliqué ensuite à l’arrivée par le pilote : orage à Luxembourg d’où retard de l’avion sur Nice). Nous avons été contraints d’appeler d’urgence notre hôtel réservé par rapport à notre arrivée tardive non prévue. (+ trajet en uber vers l’hébergement) Cela concerne le Départ vol Nice Nantes vendredi 24 mai. Ceci est bien dommage, Pour information, le retour a été sans problème et nous étions très heureuses. Bien cordialement

✅ Trip Verified | A very friendly welcome, welcoming and attentive staff, the flight is on time on departure and even early on arrival. The captain's announcements are clear and audible. In short, I recommend this company without reservation | Un accueil très sympathique, un personnel accueillant et très à l’écoute, le vol est à l’heure au départ et même en avance à l’arrivée Les annonces du commandant sont claires et audibles Bref je recommande cette compagnie sans retenue

✅ Trip Verified | It has always been a pleasure to fly with VOLOTEA. Leg room, fast boarding, correct staff attention. To put a problem, that we do not learn to respect people, during the pandemic people disembarked in rows, and it was much more orderly, and I think even faster. Siempre ha sido un placer volar con VOLOTEA. Espacio para las piernas, Embarque rápido, atención correcto del personal. Por poner un problema, que no aprendemos a respetar a las personas, en pandemia se desembarcaba por filas, y era mucho más ordenado, y creo que incluso más rápido.

✅ Trip Verified | Delighted by my return flight: Punctuality, welcoming, attentive staff. Quick and easy boarding. Comfort and cleanliness on the plane. Disturbance information given during the flight. I recommend Volotea. I would use it for a future trip without hesitation, even though I was apprehensive about this company, not knowing it and being a little afraid of a company that seemed lost cost to me. Very pleasant surprise! Ravie par mon vol aller/retour : Ponctualité, personnel accueillant, prévenant. Embarquement rapide et facile. Confort et propreté dans l avion. Informations de perturbations données durant le vol. Je recommande Volotea. Je l utiliserais pour un prochain voyage sans hésiter, alors que j apprehendais cette compagnie ne l'a connaissant pas et ayant un peu peur d une compagnie qui me paraissait lost cost. Très agréable surprise!

Not Verified | Good support upon boarding. Good flight: landing and takeoff done properly. The staff is friendly, pleasant, smiling. Quick installation on the plane. Bonne prise en charge à l'embarquement. Bon vol: atterrissage et décollage fait proprement. Le personnel est sympathique, agréable, souriant. Installation dans l'avion rapide

✅ Trip Verified | Low cost airline that does not act like one. Newer plane with comfortable seating. Snacks provided were satisfactory. No add on for first small bag. Add on for large bag is reasonable price. Web site is easy to use/navigate.

Not Verified | Schedules respected Volotea staff very serious and friendly. Comfortable plane for this type of flight. Only problem, very attractive flight price but cost of having decent luggage for a stay, too expensive. It would be better to have a ticket 10/20€ more expensive and have 1 bag under seat + 1 cabin bag | Horaires respectés Personnel Volotea très sérieux et avenant Avion confortable pour ce type de vol Seul hic, prix du vol très intéressant mais coût pour avoir un bagage décent pour un séjour, trop onéreux. Mieux vaudrait un billet 10/20€ plus cher et avoir 1 bagage sous siège+ 1 bagage cabine

✅ Trip Verified | My flight was cancelled one day before departure, resulting in over 200€ of extra expenses and Volotea refusing any form of compensation, despite the flight never taking place. The reason explained for the refusal being "the operation was affected by an air traffic controllers strike/industrial action by airport staff which is an unexpected situation beyond our control". I am even more disappointed by this result, because after receiving the notice of cancellation and wasting an entire afternoon of what could have been vacation to re-book my return trip, I was given the choice between a refund or a voucher - therefore, I had been expecting a refund for 10 days before being informed that it would be refused. There was no attempt by Volotea to provide any form of compensation whatsoever, with 100€ per ticket multiplied by the amount of passengers, that amounts to a lot of revenue for no service.

✅ Trip Verified | Punctual, pleasant flight and very good pilot, very friendly on-board staff and seats with large and comfortable spaces compared to other low-cost airlines, highly recommended!

✅ Trip Verified | Excellent service from this company. Elegance, no time wasted, affordable prices. We traveled as a family and I don't see anything to complain about. A pleasant trip as one would expect.