Being a Nexus Card holder living in downtown Toronto I expect my arrival at YTZ and trip home to be very quick right? Wrong! First because of the weird design of the airport we get held on the plane to get off until the passengers for the plane at the gate next to us board so that passengers don't interact (why not have separate gates?). Next there is only one nexus terminal in the customs area so be prepared to wait again (going to an agent may be quicker). Then another wait for the archaic ferry to the city-side (fine this will be soon replaced) but when the ferries seem to be operating at full capacity why not have 2 going? Then you wait 30 minutes in the cold for a taxi. YTZ may brag about being close to the city but they have a lot of work to do to improve their flow. Frankly Pearson may be farther but it works like clock work and I'd rather just go there next time!