St Louis Airport

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 37 reviews
4/10
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St Louis Airport customer review

Flew in to St Louis for a few days on business not the best airport in the world had the feel like others had mentioned of being stuck in a bit of a time warp but had no problems. What is great is the metro station which is attached about 4 services an hour and dirt cheap at $4.50 a day travel. Plenty of airport hotels which are good value and very close to the airport. From US outsider point of view found it very strange to see a medium sized airport with what seems only small regional jets using it
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St Louis Airport customer review

I grew up transiting Lambert from the mid -70's to this day. Back in 1976 Lambert was a jewel and a great place to be moving through. American Airlines did not take advantage of an airport hub and facilities that could be improved greatly at bargain prices but dismantled the whole thing obviously thinking that DFW and ORD didn't have enough traffic and weren't quite crowded enough. C concourse is not user-friendly has an odor problem and could sure use a decent sit-down restaurant. The good news is that C concourse is now pretty much empty leaving the post-deregulation zoo-like atmosphere behind. A concourse is busier as all the "other" airlines gate there. Although they have good service it is crowded at peak times and still has the same odor problem as C concourse. D concourse well what can you say? I long for the days of Ozark's green tails and civil service to their customers. Now D is a ghost town. E councourse is one of the nicest I have ever seen. Southwest hit a home-run here. convenient good parking short walk to the gate short walk to the baggage claim. The only thing missing here is a decent place to eat. The security staff is a joke and an insult to customers. So with Lambert's expansion closing in on tangible results and Southwest's new terminal (which is VERY nice) the airport should be attracting some new business by lowering gate and landing fees. Hopefully this way they can begin to put some money into renovations of those terminals and possibly return to the glory days prior to deregulation.
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St Louis Airport customer review

Many of the complaints about Lambert airport (run down facilities dark baggage claim area falling apart parking garage etc.) are true. In terms of facilities it is probably not among the nicest airports in the United States. There have been some recent improvements however. The American terminals have new carpet there's a few new dining options (Chili's Wolfgang Puck etc.) and even some stores (like a Brooks Brothers) that are opening soon. All of this should help! American's service reductions have reduced their gate presence to only the C concourse so making a connection in St. Louis is relatively easy; you typically don't have to deal with the constant gate changes that plague other hubs. The service reductions do mean that more service to St. Louis is done on regional jets. The D concourse is now pretty much empty so if you remember St. Louis' "glory days" as a bustling TWA hub you will likely find that depressing. A suggestion: if you are an originating passenger in St. Louis and you see a big security line at the C concourse entrance try going over to the B concourse. There's rarely a line at B. The B gates serve the prop planes but as soon as you enter the B gates you can take a short walkway to the C gates and avoid the security mess.
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St Louis Airport customer review

I have been living in St. Louis for 4 years now and frequenting it often. The airport is probably one of the worst in the country however it has its positive notes. 1) There is a metro (light rail) train which pulls up directly to the airport and can take you to anywhere around 20 locations around St. Louis. In a matter of 30 minutes (about the same as driving) you can be in the shadow of the arch. It makes it nice for layovers. 2) The food is interesting. The Burger King both inside and outside security are not too overpriced and the California Pizza Kitchen is fantastic (although expensive)
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St Louis Airport customer review

Lambert always seemed run downed and depressing to me. I used it a few times with TWA but won't fly on anything that has to bother with stopping in St Louis.
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St Louis Airport customer review

I found the previous comments about St. Louis Airport amusing. They are true and it is an old airport. I used to transit St. Louis many years ago when we flew TWA. It was nice back then. What happened? It is old run down and not comfortable at all. The walks out to the gates take forever and the eating places are terrible unhealthy. They need to re-do the entire airport. It probably doesn't matter. American took over TWA who had bought out Ozark. AA is planning on scaling down its new St. Louis hub (having O'Hare and DFW so excessive) so there won't be much there before long save Southwest. St. Louis is actually a good location for a hub. One positive they actually do have a fair amount of airport hotels in the area.
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St Louis Airport customer review

I have practically grown-up transiting St Louis' Lambert Field. Like all other airports it was once a pleasant experience before the hub and spoke system destroyed all civility in the flying experience especially in the larger airports. As airlines disappeared after deregulation of the industry in 1978 and huge omnipresent carriers like TWA which used reign at STL took over the show STL became a nightmare and remains one to this day. STL is one of those horribly designed octopus-airports. You have a choice of walking down one of the two endlessly long gate corridors (running is usually the mode of transport unless you are lucky enough to snag a golf cart or wheelchair which isn't easy given the hoardes of the elderly travelling cheaply on Southwest airlines which hubs there) and when you finally have arrived at your gate of departure there is rarely anyplace to sit but that usually doesn't matter because boarding has already begun and one is lucky to have made it in time from the connection gate 1/2 mile away in the dusty old bus-terminal-like annex used for the commuter planes that buzz like flies in from all over the midwest! Not a pleasant experience. If you are travelling point to point on any other carrier besides American or Southwest you will not have to wear your running togs because all the other airlines are stuck in the little old terminal off to one side. The only advantage to that quaint old building is that it is next door to the restaurant which has since become an enormous McDonalds. I may be wrong but I don't think there is a proper dining facility at STL any longer. Anyway the other advantage to arriving at the old terminal on the other carriers is that you can get out of the airport very quickly which is a good thing. My point being don't join American's frequent flyer program just because you do business in St Louis alot stick to your hometown carrier. If you are strictly into "cheap" then STL is the place for you. Southwest is rapidly gaining strength in that market. That's good because the money you save on flying like a heifer to market is that you can then afford a hot-dog and beer at one of the grossly expensive junk food emporiums that abound there. The hot-dog stands (ubiquitous in St Louis Airport) and dirty bars are grossly over-priced unless you want a half-gallon-sized plastic beaker of Budweiser which is the most cost-effective purchase in the gate areas not to mention the fastest way to numb yourself to the chaos around you that is if you've managed to miss your flight or arrive in time to sit down and dry off for a few moments before running to your connection. I no longer transit STL when visiting "home". It's too degrading. Every time I have found myself in the vortex of that maelstrom in one of those endless arms to infinity I find myself meditating on Dante's Inferno and wondering which circle of hell I have landed myself in this time. I doubt very much if American Airlines can improve a bad situation that TWA didn't seem to notice. The airport staff once past the check-in counters are nasty and unhelpful and slightly threatening more often than not and clearly hate their jobs. So if you are going to the Midwest which is a nice place to go skip STL and use Chicago O'Hare. At least at ORD you will have a choice of airlines to fly meaning lower airfares if transiting on to the west coast or the southwestern US.
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