St. John's Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 1 reviews
7/10
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7/10

"everyone seems friendly"

(United States)

Not Verified | Reflecting Newfoundland as a whole, everyone seems friendly at this fairly small airport, and it has the advantages that one does not have endless walking to do inside or out: Parking and rental car lots are not far from the (single) terminal. And it’s an easy drive downtown, or to elsewhere; roads are not crowded. As in Toronto, it's hard to imagine why there are no signs posted at security about what must be taken out of bags and what not, what to do about belts and shoes, and so forth. These should be in multiple languages and in large type and repeated before and throughout the security lines. It’s as if it never occurred to airport managers that passengers include novice travelers, people who don’t hear well, and people who have trouble with spoken English or French. There should also be tables before the lines so that people can organize their things in accord with the procedures. Why don’t airports take these obvious, easy steps to reduce the stress a bit for both passengers and airport employees? The terminal has some of the usual problems of so many airports, such as not enough airside food capacity for the crowds. If you arrive at the gate an hour before your flight, by the time you get through the long Tim Horton’s line, you may not have time to finish your sandwich or your coffee. Gate seating was better than some airports but still left many people standing.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
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