Singapore Seletar Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 4 reviews
10/10
No Skytrax Rating
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10/10

"convey my heartfelt thanks"

(Singapore)

Trip Verified | I would like to convey my heartfelt thanks to Sharon and Gayithri who were on duty at the information counter at Seletar Airport, Singapore on the eve of CNY 2024, reunion evening. They both have gone out of their way, above and beyond their normal duties in helping me to get a taxi. My flight arrived at 4.10pm. I tried to get a ride to no avail. I decided to wait it out at the airport cafeteria, after which I thought to try again, this time at the taxi stand. When I exited the building, however, the taxi stand seemed empty. The police security on duty suggested I ask for help at the information counter (by arrivals) and I did that. Sharon and her colleague persisted and helped me to get a taxi, all the way from 5.30pm until I finally got into the taxi just short of 6:10pm, which by the way stopped right in front of the arrival entrance so that I didn't have to walk far. I am most grateful and wish to commend Sharon and Gayithri for their exemplary service. I will always remember, especially Sharon, for her kindness and the personal service extended to me, a foreigner who had just arrived Singapore and had turned to her for help.
Experience At AirportArrival Only
Date VisitFebruary 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"cute and well designed airport"

(Hong Kong)

Trip Verified | Such a cute and well designed airport! I am very impressed the moment my flight from Malaysia landed. I realized this airport is mainly used for private jets and my flight from Malaysia operated by Firefly. Facilities look new and very well maintained. Immigration process is very smooth, as well as luggage delivery. It's great to know there's another alternative to fly into Kuala lumpur.
Experience At AirportArrival Only
Date VisitDecember 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"A lovely small airport"

(United States)

Trip Verified | A lovely small airport once enter the departure area left hand side is check in counter straight went to immigration counter, have your luggage security check and holding room and board. Only one small dining place found in this area and right hand side is arrival area with toilet in the middle. Once inside the gate hold room the airport free Wi-Fi is not signal well. Currently the only commercial flight using this airport is Firefly’s service to SZB airport. A more easy and faster way to the KL city area.
Experience At AirportArrival and Departure
Date VisitDecember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
na

Singapore Seletar Airport customer review

Not to be confused with Singapore Changi [SIN] this is a much smaller airport serving 1 commercial airline (Berjaya Air) and some chartered flights. The airport started as a pre-WW2 British military base. Some of the original architecture is still around: The waiting area is in a renovated bunker! There are separate arrival and departure halls. There are no cafes here just vending machines. In the departure hall there is a small waiting lounge for passengers taking the commercial flights mainly to Pulau Redang and Pulau Tioman in Malaysia. Customs clearance is fast and efficient. There are no connecting bridges; passengers board the flights by walking straight up to the plane.
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