San Luis Potosi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages N/A
Airport Staff 12345
Customer rating from 2 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
2/10

"immigration customs is rude"

(United States)

Not Verified | Small and easy to navigate airport but immigration customs is rude and not friendly at all. I had a question in refence to the permit, how to fill it out. And they were rude because I didn't have a full physical address to my grandmother's house. She passed away 2 yrs ago and they kept insisting to call and get the address.
Experience At AirportArrival and Departure
Date VisitJune 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
5/10

San Luis Potosi Airport customer review

(United Kingdom)

A very small but easy to navigate airport. It is small to the extent it could kind of be a bus station. I arrived in Mexico through SLP but did not depart from this point thus my experience is based on arrivals only (However I could see almost the entire airport anyway). Upon arrival I was greeted with very friendly immigration officials. I left my information documents that I was given to fill out en-route on the plane I didn't realise until I got the counter and went to hand them over. The friendly official was extremely helpful and gave me replacements and helped me fill it in as I looked tired. My bags arrived very quickly through the small carrousel and I was able to pick them up and move to a customs check point. At this point you are randomly picked for checks. I was picked however I was dealt with by another very friendly and helpful official who made me feel very welcome to Mexico. Finally I took a taxi to my hotel. Once out of the control area there is an area with information and helpers on hand to get you a well priced taxi or bus into town. Overall a great little airport that punches well above its weight that could serve to much larger airports as an example of good customer service.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no