Reno-tahoe Airport

Not Verified | 3 hours early and needed a wheelchair but was told i would miss my flight if i waited for one. Walked through security and was treated like a criminal. This is not the first time this has happened.

Great airport. Very easy to find everything, spotlessly clean, and nice decor. The TSA employees were very efficient and friendly. I was flagged at TSA precheck for my bag to be hand searched because of a binder in my bag. The agent looked through the binder and repacked my items. I was still through the security fast. They have helpful announcements periodically. TSA called people over the loudspeaker when someone had forgotten an item at security. One announcement was for a granola bar left behind. One of the best airports I have been to in a while.

Flew in and out of RNO on Southwest. The terminal layout is compact and easy to navigate. There are plenty of slot machines but unlike LAS there aren't so many that they take up too much floor space and leave not enough room to walk past. Smoking is also not permitted anywhere inside the terminal which is a nice change from LAS. The food/beverage/shopping options in the gate areas are limited but there is a nice food and shopping court in the main terminal area before you pass security. The rental car facility is just across the street from the terminal so there are no time-consuming shuttle rides. The airport is only 3 miles from the city centre and traffic to/from the terminal is usually light. The TSA screening area however is too small and understaffed for a 25-gate airport. If you're travelling at peak times expect long lines and delays.