This airport was quite basic but one shouldn't expect something like HKG. Arrival was ok it is not a congested airport so there are no giant immigration queues or long wiats for baggage. However departure was a bit less swift. Check in seemed to take a long time and the queue overflowed onto the pavement outside the terminal (not pleasant in the cold weather). Once inside the terminal things were fine toilets were clean staff were friendly as well they spoke good English. There is limited shopping but for a small airport it was to be expected. Flight left on time with a beautiful view of the Himalayas when ascending!