1/10

Munich Airport Review by Joy Stowell

(United States)

Trip Verified | We were transiting thru Munich as our Hamburg to Frankfurt flight was cancelled by United. Such we had an hour to transit thru Munich which ended up being the most stressful layover ever. We are a family of four with two teenagers. We first finally arrive at the security at the international terminal only to be asked a battery of questions; “what kind of car do you drive”, “what was your favorite thing to do in Germany”….then only to have the 15 year old to be given the “SSSS” boarding pass and have to go thru additional screening. This is happening while our flight to Newark is being called “last call” and United staff are annoyed by our inability to get our son thru this process more quickly when their airline was the cause of this situation in the first place. My son finely got thru whatever process was needed and boarded the aircraft without shoes on. I have flown a lot. I have had plenty of cancelled flights, delayed flights. I’m not a newbie. I can tell you the treatment….the annoyance on faces, the battery of unnecessary questions…. I have always loved to fly but no more. As I move towards retirement I will do everything in my power NOT to take a flight. I will take a repositioning cruise, or I will take the train or bus.
Experience At AirportDeparture Only
Date VisitApril 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
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