Halifax Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 17 reviews
4/10
No Skytrax Rating
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2/10

"Depressing and sad"

(Canada)

Not Verified | A decidedly mediocre airport. Winnipeg and Quebec City are similar in size but are far advanced in terms of services on offer, design and overall experience. What happened in Halifax? Depressing and sad.
Experience At AirportArrival and Departure
Date VisitOctober 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"everything went smoothly"

(Canada)

Not Verified | The airport is lovely and everything went smoothly for our arrival from Glasgow. Security and customs went quick and luggage transfer was seamless. However, there needs to be regulations put on businesses on the other side of security that are selling products for outrageous prices! The cheapest 2 bottles of water I could find cost me $8! They were 590ml size. Everything in this store was ridiculously priced. Food items way overpriced! Talk about gouging tourists that have little options for items to take on the plane. Airports should take responsibility for this happening everywhere. We came from Scotland and Ireland and thought it was bad in those airports. But here in Canada we witnessed worse.
Experience At AirportArrival and Departure
Date VisitJuly 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"bad planning and execution"

(Canada)

Not Verified | Why does security screening not separate travellers with connections going to USA and huge families travelling on charters? Stuck behind hundreds of families and just about miss my flight. Easily able to queue travellers not on charters. 300 people for 6am flights and customs doesn't open til 5am. Very bad planning and execution.
Experience At AirportDeparture Only
Date VisitMarch 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
yes
3/10

"Wifi at the airport is so bad"

(Canada)

Trip Verified | Wifi at the airport is so bad that it is not usable at all. First it does not let Linux machines connect, so I have to switch to Windows just to get a connection (and my MAC address registered) before switching back to my beloved linux. Secondly, the connection speed is too low, just less than 0.5 Mb download, even though it's early morning and not many people are in the airport.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

Halifax Airport customer review

(Canada)

The Check-In area was nice, however it wasn't easy finding the Passenger Screening area. The way we found it was by the long lineup into the food court. Passenger Screening was extremely slow and we waited in line forever. When we got in there, they only had 2 out of 6 lines open. I'm not sure what the point of having all of those lines is for if you're not going to open them. I think it's crazy that it takes 6-7 people to man one line. When we got up to departures, the shopping was all cheap junk, no fancy stores or even nice stores. We didn't find any restaurants either, just coffee and wraps, etc. We were leaving from gate 22, and there was literally no seating in the area. The other end of the airport was nice with lots of seating, but the end near our gate seemed older and had minimal seating. We also had a tough time finding any seats with power in them. All of the ones we tried didn't work! Overall the place looked junky, dated, and crammed. Nowhere near a world class airport. The outdoors looked very nice! But get inside and it's a different story.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

Halifax Airport customer review

(United Kingdom)

Flew via Halifax on way from Heathrow to Toronto. As it's a pretty small airport there's not that much to do apart from look at the lobsters in the lobster shop - we couldn't believe it when so many people were boarding planes carrying lobster boxes! There are a few eateries both land and airside which are not wildly overpriced just average food on offer. Tim Horton's provided a decent sandwich. Overall we quite enjoyed the 3 hours we spent there though. If you go up the lift in the main concourse area there's a small viewing platform room which is a calm and relaxing place to be. We watched the few planes that came in and out for 45 minutes before going through security. Everywhere there are plenty of staff to offer help - all dressed in lovely tartan uniforms and without exception totally friendly. There is also free wifi so we took full advantage of that. We did ask one member of staff if we had time to go and see Halifax. She replied in a friendly but blunt way "You'd have to take a bus to get there and there's not really much to see anyway!" It's small but clean efficient and did the job for the few hours' stopover.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Halifax Airport customer review

(United Kingdom)

Very small but friendly efficient airport. Not a great deal to do and not many shops particularly airside but staff are always remarkably friendly and helpful which makes a change from most other airports I visit.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Halifax Airport customer review

(United Kingdom)

Every night a 767 leaves Halifax for LHR at 23.45. Every night all the bars restaurants shops etc. close before 2200. This is a grubby little airport with poor facilities. A miserable experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Halifax Airport customer review

(United Kingdom)

Landed here in thick fog check in good first occasion I flew out security was very slow and overly fussy. Second time much better seating plentiful at gates but airside catering facilities and shops limited. Weather can be an issue.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Halifax Airport customer review

Not at all impressed. Was picking friends up on a flight that was to arrive at 1:55 am just to show up and be told that the screens in the terminal that tell you when your flight is coming are never updated during early morning hours. So about 20 of us are left standing there wondering when it will arrive all the time looking up at a screen that says it has arrived. We finally get an airport that looks like an airport but when it comes to service it's the same old Halifax International Airport. Very disappointing.
no
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