Da Nang Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 30 reviews
5/10
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8/10

Da Nang Airport customer review

(Denmark)

What a pleasurable new modern smart airport built right after the old one which buildings now are used for other purposes. Da Nang airport is located in the middle of town and extremely easy to reach and vacate. It is very effective with clear signage quick check-in fast security easy to find lounges not too many shops good view from glass facades and with all the advantages of being a relatively small airport: everything is within reach in 2 Minutes. VN lounge is good they serve even real food as an alternative to industrial pre-packed food.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Da Nang Airport customer review

(Vietnam)

Very impressive new airport. Clean spacious and acoustically efficient. Several international carriers are flying into Da Nang these days. Expect DAD to get busier and busier.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Da Nang Airport customer review

(Malaysia)

The new terminal is clean and airy. It is still basic but fine enough for a small Asian airport. The security process was slow especially when they dealt with Caucasian-looking tourists. However the rest was amazing and there was a helpful tourist information which is quite visible within the security area. As expected most members of staff can only manage very simple English but they were quite helpful. The airport is a stone's throw away from town but walking is not quite possible due to government facilities with armed guards lining the way out from the airport. Taxis are cheap and most use the meter + 15000 dong for airport services.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Da Nang Airport customer review

(Australia)

The new airport a huge improvement from the dated one next door the business class lounge with reasonable amenities from buffet style food and cold beer and juices available from the self serve fridge newspapers in English and free internet available. Comfortable seating with a view to the runway business class check-in very smooth with your own line for security check so no waiting. All in all a well designed modern airport my only gripe is it takes some time waiting for your visa on arrival to process once you get to immigration especially if another flight has arrived there should be more immigration officers on the counters for a smoother flow of passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Da Nang Airport customer review

(United Kingdom)

The airport terminal is new and has everything you would expect from a new set up. Check-in was swift and there were no delays at security. The departure area is light and airy with a glass wall facing out on to the runway. Plenty of seating and a good range of food and drink options plus a few shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Da Nang Airport customer review

(United Kingdom)

Quite unbelievable. Flying in from Ho Chi Minh we thought 'this looks like a small airport'. Flying out was quite bizarre. The departure lounge is like a bus station waiting area - granny's curtains at the dirty windows and row after row of hard seats. One counter selling water and snacks. Another selling a few books. TV in the corner blaring away in Vietnamese. Smoking area is the corridor leading to the departure gate for Jetstar's flight to Hanoi. Unkempt and dirty they've obviously given up on the place. Ex-military and you really get the vibe it's for processing only. Thank goodness their new airport next door is almost finished.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Da Nang Airport customer review

(New Zealand)

Arrived on a VN flight from Saigon. Of course there was a two hour delay arriving in Da Nang at 7:30 with the other VN flight from Saigon we were stuck with a million other people (2 A330's I believe) and only one very slow luggage belt. Took about 25 minutes for my bag to come through and as a high school tour group we had to wait a further 40-45 minutes until the final 3 bags came through. Outside is a mess. Lucky they are building a proper terminal next door to replace the tin shed they currently have.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Da Nang Airport customer review

In a word - horrible! The most positive thing about this airport is it closeness to the CBD - not that Da Nang is a wonderful metropolis either. God help the elderly/wheelchair customers once they check in and have to navigate 3 flights of stairs - no lift access. As previously mentioned you are plonked in a Waiting area with seats and not much else. Obviously a very old airport which has NEVER been updated. No boarding calls made whatsoever - just noticed everyone rushing towards the ticket counter only to walk down 3 more flights of stairs then plonked on a bus to drive you out to the plane.
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2/10

Da Nang Airport customer review

Airport is very close to town. Was a US military base and it appears that few changes have been done since the US left (even the US "welcome" sign is still on the roof of the original terminal). Check in area looks to be from the US military period. Waiting area is very small. There are no true shops in the departure area only counters like in a department store where a very limited selection of items is on sale. Very limited food and bar service was available. The airport is a big step down from an airport like Tan San Nhat (SGN) in Ho Chi Min City.
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4/10

Da Nang Airport customer review

Arrived at Danang from Hanoi: terminal basic but luggage quickly arrived and departure from the terminal was quick after a check at the exit of luggage tags. Plenty of taxis available for the short trip into town.
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