Cibao Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 1 reviews
3/10
No Skytrax Rating
Sort Reviews by :
Show
3/10

"uncomfortable terminals"

(United States)

Trip Verified | Airline staff was friendly and helpful. Thenwe stepped into immigration. When the provided pens did not work, the supervisor became loud and told us to go outside and find one somewhere. Mind you we were guests in the Dom. Rep. so we knew no one. Then he proceeded to rip the non working ones off of the wall they were attached. After this fiasco we headed through security where after searching my bags one of the officers took a hand carved baseball I purchased in the jungle in Puerto plata where artists carve items for sale to tourists. It was a father's day gift for my husband. After saying I couldn't have it- no explanation, no options- she threw it away. Honestly, I just cried. The 2 nice size rocks and the stone lizard in the bag "passed". I proceeded into the uncomfortable terminals where armed chairs, glaring lights and stone floors prevented a nap while waiting 2 hours for my flight. Where I noticed a gentleman carrying 2 large bottles of rum. I cannot quit figure out why my obvious souvenir was taken unless they considered it a potential weapon. But then i ask myself weren't the 2 hand size rocks, stone object and two large glass bottles not potential weapons? So heartbroken.
Experience At AirportDeparture Only
Date VisitJune 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no