"immigration service was fast"
L Vanarez (United States)
✅ Trip Verified | Me and a few friends flew to the Dominican Republic in August 2019 and the experience upon arrival was outstanding. The immigration service was fast and most shops where open. The staff help us with our bags and had us out in no time. On our way back it was the same very friendly staff, no delays, food was great on the terminal shops.
|Experience At Airport||Arrival and Departure|
|Date Visit||August 2019|
|Type Of Traveller||Family Leisure|
M Deen (United States)
✅ Trip Verified | Airline staff was friendly and helpful. Thenwe stepped into immigration. When the provided pens did not work, the supervisor became loud and told us to go outside and find one somewhere. Mind you we were guests in the Dom. Rep. so we knew no one. Then he proceeded to rip the non working ones off of the wall they were attached. After this fiasco we headed through security where after searching my bags one of the officers took a hand carved baseball I purchased in the jungle in Puerto plata where artists carve items for sale to tourists. It was a father's day gift for my husband. After saying I couldn't have it- no explanation, no options- she threw it away. Honestly, I just cried. The 2 nice size rocks and the stone lizard in the bag "passed". I proceeded into the uncomfortable terminals where armed chairs, glaring lights and stone floors prevented a nap while waiting 2 hours for my flight. Where I noticed a gentleman carrying 2 large bottles of rum. I cannot quit figure out why my obvious souvenir was taken unless they considered it a potential weapon. But then i ask myself weren't the 2 hand size rocks, stone object and two large glass bottles not potential weapons? So heartbroken.
|Experience At Airport||Departure Only|
|Date Visit||June 2019|
|Type Of Traveller||Couple Leisure|