✅ Trip Verified
| Paris to Los Angeles. My flight was originally supposed to be operated by Norwegian. They replaced their plane with one from Wamos at the last minuter. Everything you read on Wamos is true: probably the worst airline I have flown with. The only good thing I could say about them is that the plane was clean, and the staff was courteous (most of them). Everything else needs a red flag. No electric or USB plugs for your devices, no entertainment monitors: you have to use your own tablet or device by downloading their app before taking off and connecting to their network, which means if you don't have any of these devices or if you are an older person who has a hard time with the new tech, you're sidelined and have no movie for the whole flight (12 hours sitting in a tight seat doing nothing is a long time). Not even mentioning if your computer is not compatible with their app (that was my case). I had to watch their programs on my small iPhone. And the connectivity/functionality of their app is appalling: if you have to rewind even once, good luck! Now, regarding their entertainment program: 10 old movies, nothing else. I had seen most of them, and the ones I had not seen sucked. Finally, about a major matter on a plane: the food. Norwegian is a low-cost airline that makes it confusing by having to pre-order your meals when you book your ticket. But the thing is, it's kind of really not clear, and when you book your ticket, you tend to automatically assume that meals are included. I pre-ordered mine without knowing . But many people don't. The next available option is to purchase on the plane, but they only sell food to the other passengers way after they serve the pre-ordered meals, and it takes for ever, because of how many passengers are in that situation. I will never use your services again, unless I have no other choice!