SyrianAir

Customer Reviews

2 star Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort N/A
Staff Service N/A
Value for Money 12345
Customer rating from 23 reviews
3/10
2 star Skytrax Rating
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SyrianAir customer review

Allepo to Damascus return. Apart from slightly erratic departure times I could find no major fault with this inexpensive service. They give you a snack and tea and the staff are very helpful. A good way to get around.
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SyrianAir customer review

Brussels - Damascus - Brussels. A positive experience. Planes left a little bit late but arrived on time because they make some stops in Beirut and/or Aleppo where they can catch in the lost time of leaving with a small delay. Planes clean crew friendly. Food was adequate. And prices are very competitive.
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SyrianAir customer review

Syrianair is cheap safe relatively efficient the staff is often courteous and - typically Syrian - kind and hospitable. Staff very nice with kids - a rare commodity. Food isn't gourmet planes often old seating or queues sometimes random and the flights sometimes not on time. They should certainly improve but are a good airline in that region. And they have even started the Frequent Flyer now!
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SyrianAir customer review

A quick one day domestic return flight from Damascus to Aleppo and back. Both flights on A320 were on time. The first aircraft was nice but the other had a rundown cabin that really required maintenance. No assigned seating on the return flight. Drinks and cakes were distributed fair enough for such short flights. Check-in and ground service improving compared to the extreme chaos I saw when I flew with them in 2003.
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SyrianAir customer review

Damascus to Tunis on a plane dating back to 1965. It was quite a 'retro- experience' with oversized seats in orange and brown hippie-style. Crew could only speak Arabic. Fine with me but a woman from Britain could not get what she wanted. Security advice short and only in Arabic. Plane in a very poor condition extremely noisy thought the first mountain is ours. Never had a flight experience like this but would not consider this a proper or professional airline performance. They might be better on the non-arab-country-flights?
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SyrianAir customer review

I was transiting through Damascus Airport. I had to stay for about 8 hours at that airport before going out to my final destination on Syrian Airlines. I had a business class ticket so I approached the business class lounge to have some rest there until my departure. Astonishingly the employee supervising the lounge told me that I can use that lounge only two hours before the flight time! When I inquired why his answer was that these were the instructions of his Director General! From that time on I decided never to go on board Syrianair again.
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SyrianAir customer review

I flew Syrianair last February 2004 from Damascus to Aleppo. It was the worst experience I ever had. The flight was 8 hours delayed staff ground didn't know why the flight was late (it was Hajj) I bought the ticket in Brazil thinking that I could go to Aleppo in the morning and return to Damascus at night. How stupid I was !!!. Boarding a Syrian plane is everything but easy. They retain your passport for a domestic flight. I recommend everyone to never board a Syrianair flight.
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SyrianAir customer review

I flew Syrianair to Vienna as a part of my flight to Montreal with Austrian Airlines. I had a very good experience during the 3 and a half hour flight. The leg room on this airbus plane was much better than that on any other airlines I flew before. The food was good and the staff were courteous. The landing was very smooth. I hope Syrianair would consider flying to Canada so flying home would be more convenient for Syrians living in North America.
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SyrianAir customer review

Have also flown on the Delhi-London services indeed the story I always tell people involved people getting up and walking around during take off and landing! Good to hear that the 747-SP's are being retired as they scared me - all the shaking etc on take-off!
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SyrianAir customer review

I flew Syrianair London to Delhi. It was the cheapest available ticket. It involved a change at Damascus and a stopover. Overall I was fairly impressed. The cabin crew were the friendliest I've flown with - nothing seemed to much trouble and smiles everywhere. For an Islamic operator it had a relaxed attitude to alcohol and whisky was served from the inflight bar. The food was okay consisting of curry and rice with meat type dishes. Puddings were good. We seemed to be served food quite often and large portions. Inflight entertainment is non existent. There's nothing maybe a newspaper when you are boarding if you are lucky. Plane was comfortable seats reclined nicely and were in good condition. Cabin staff didn't seem to mind people standing up and closing luggage containers as the plane took off (and I do mean the point in time as the airplane careered down the runway just as it left the ground). Similarly people would get up when landing even though we were still doing 200mph down the runway. If it had decent entertainment it would be a competitor for BA and Virgin.
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