SkyWest Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 37 reviews
7/10
No Skytrax Rating
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9/10

SkyWest Airlines customer review

(United States)

BUR-SFO. I flew First Class on a new CRJ-700 with excellent service. Flight crew professional and friendly. New seats on the CRJ very comfortable. More so than some of the larger domestic aircraft. OJ or water offered prior to take off from the flight attendant. Pillow and fleece blanket supplied. This flight exceeded my expectations for a regional flight. Returning was equally as good.
Cabin FlownFirst Class
Value For Money 12345
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9/10

SkyWest Airlines customer review

(Australia)

PER-DRW-KNX-PER. All flights were fantastic heaps of legroom and complimentary meals with tea coffee or juice. Soft drink and beer available for a small charge. Complimentary newspapers on all seats too. The F100's seem to be aging a bit. Not bad at all for a local airline reminded of Ansett service.
Cabin FlownEconomy Class
Value For Money 12345
yes
5/10

SkyWest Airlines customer review

This was great for a low cost 55 min flight. Flew Perth-Albany and return. Check-in was fast large baggage allowance and check-in women was attentive. Boarding call clear and we were boarded within 10min from the call. 2 flight attendants for a small Fokker 50 (prop plane) great seats with good leg room and recline. Served a meal of great food. On the way back I was surprised that there was no security check at all! What great trust the airline/airport (Skywest is the only airline to fly to Albany) has in there passengers! On the way back they served a chicken sandwich with carrot cake and cookies! Only problem I had was that it was in plastic containers.
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4/10

SkyWest Airlines customer review

Perth to Karratha on an F100. Friendly staff from the ground staff through to the cabin crew on-board. Aircraft showing it's age but the cabin service was efficient and friendly. Hot breakfast served with tea and coffee all included in the very cheap fare of $159. Skywest has lots of positives going for it and whilst these flights are aimed mainly at the mining companies they will continue to pick up other business with their good product.
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1/10

SkyWest Airlines customer review

DEN-MLI (United branded flight). Had to walk outside to board plane which is fine. However left 15 minutes late since 3 other planes boarding from same gate at same time and people getting on wrong planes. CRJ-200 extremely outdated interior and air conditioning inoperable. FA told us to close shades for entire flight to keep plane from heating up which helped. Cabin crew pleasant. While I would say worst flight I have been on subtle nuances made up for it somewhat.
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SkyWest Airlines customer review

PER-LEA return. Perth quick and efficient check-in and no queues at security screening. Boarding by walking across tarmac. Flying north I was travelling on a F-100 jet down they use a F-50 turboprop plane. Seat pitch is impressing. Catering okay and free of charge except if you'd like to drink beer or wine. FA attentive friendly. For the (high) fare you pay you get pretty good service. Check-in in Leamonth took ages due to a printer problem and there was no security screening in service which I found rather remarkable.
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3/10

SkyWest Airlines customer review

In Modesto CA (a city of about 200000) Skywest is the only airline that serves our airport with multiple daily flights to both SFO and LAX (LAX service unfortunately to end soon). Realizing that one can't realistically expect a comfy Boeing or Airbus jet on these short thin routes Skywest does at least get you there - although anyone beginning his or her trip with Skywest or any regional should try to depart as early as possible as these planes easily get backlogged during their multi-segment days and are given last priority to land and big hub airports. I have flown Skywest many times to both airports recently. Unfortunately they use the dreaded Embraer Brasilia turboprop on those routes which is very cramped loud seats don't recline and the "lav" (it's a bit of a stretch to call it that) is nothing but a mid-sized compartment that even I at only 5'10" can't stand up in. There is no running water. The sole F/A must actually crouch under the galley counter to allow you into the lavatory. All of us mid-sized Western city residents will breathe a huge sigh of relief when Skywest finally gets rid of all these dreadful beat-up planes and replaces them with regional jets!
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SkyWest Airlines customer review

RDM-SLC-DEN. Not real happy with Skywest/Delta Connection on this route. At RDM took agent a full 15 minutes to check me in she continually was having to refer to "how to" manuals to guide her through the process. Late incoming flight causing late departure was not told upon checkin nor was this reflected on monitors in the gate area. Later an announcement made that those with tight connections in SLC should come to make new connections however my ticket showed RDM-SLC-DEN as a simple stop in SLC same flight number to DEN single boarding pass. You guessed it it was one of those flights that shows up as a one-stop but is actually a different plane (I knew airlines did this on intl connections but didn't think that the regionals did it too.) Skywest ground staff in SLC were very shaky: three seeming trainees one slightly-more knowledgable one who had to guide all of them through the various situations they were trying to rebook.
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SkyWest Airlines customer review

Perth to Esperance return with SkyWest and most impressed. The breakfast going was real food fresh and tasty. On the return mid morning flight back to Perth the muffin was tasted just out of the oven. Nice coffee not bitter at all. Attendants were efficient and friendly. Legroom the best of any domestic airline in Oz.
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SkyWest Airlines customer review

Perth to Darwin via Broome. Fokker 100 was clean quiet and comfortable. The cabin crew were polite friendly and helpful. The food among the best airline food I have tasted. There was a large selection of alcoholic and non alcoholic drinks available. Overall I had a highly enjoyable experience and would not hesitate to recommend flying with Skywest in Western Australia!
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