Montenegro Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 19 reviews
5/10
No Skytrax Rating
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1/10

"worst flight I ever did"

(France)

Trip Verified | This is the worst flight I ever did in my life. More than 5 hours late. We never reached the right airport. Left in the middle of nowhere, in the middle of the night, alone with other passengers. According to the European Legislation we should have the right to get partially refunded but no answer on their side. Non-existent Customer service. Waiting for an answer for more than 2 years.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteParis to Tivat
Date FlownSeptember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"experience was horrible"

(United States)

Trip Verified | Podgorica to Vienna. I booked a last minute flight from United States to Podgorica. Although the trip to Podgorica had no problems, my return trip on the 25th from Podgorica to Vienna operated by Montenegro Airlines was delayed by over 1 hour and as a consequence we missed our Austrian flight from Vienna to Toronto. Austrian was able to book a later flight but was with an extra layover (Switzerland). We lost our workday because of this. To top it all off they lost our luggage and we only got them 3 days after. This experience was horrible.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePodgorica to Vienna
Date FlownMarch 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
7/10

"a decent airline"

(Netherlands)

Trip Verified | Stansted to Tivat. Overall this is a decent airline. The cabin staff speak English, the plane (although old) is fine for a short 2 hour flight and the journey was comfortable. A few pointers. -only one of the toilets in the plane were working which was annoying - there was a basic selection of drinks and a simple cheese sandwich -we took off over 2 hours late but it was unclear if this was the fault of the airline or the ground staff -on this flight we arrived too late to land in Tivat (it has no night facilities) so we had to land in Podgorica. They did in the end put a bus for all of us to reach Tivat although the delay was significant.
AircraftFokker 100
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteStansted to Tivat
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"sat without any explanation"

(United Kingdom)

After boarding our Montenegro Airlines flight on time, we sat for 45 mins without any explanation and then told a crew member was ill and they would tell us what was happening soon. After another 45mins we were told that we would depart soon with only 2 crew. Because we were late Tivat airport had closed and we diverted to Podgorica the only other airport. We were then bused to Tivat arriving approx 5 hrs late to be told that there was nothing wrong as they class both airports as one! Never again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteGatwick to Tivat
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
8/10

"nice cabin crew only speak in Serbian"

(Austria)

Vienna to Podgorica with Montenegro Airlines, Fokker 100 old model aircraft. Enough space for legs, nice cabin crew but unfortunately they only speak in Serbian language. Good snacks and drinks, and value for the money. However, no web check in and their partner Austrian Airlines had technical issues for 2 days, so I can't check in via web.
AircraftFokker 100
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteVienna to Podgorica
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Montenegro Airlines customer review

(United States)

My son and I flew them in June 2015 from Copenhagen to Podgorica. It was an older F-100 aircraft but quite comfortable. In fact, we commented on how far the seats reclined. The flight attendants were nice and the cockpit crew did a nice job getting us there safely. We departed on time and arrived on time. No complaints.
AircraftF-100
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCPH to TGD
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Montenegro Airlines customer review

(United Kingdom)

First leg CDG-TGD in new E195. Cabin had no interest in their PAX whatsoever. They gave food 20 minutes before the drinks round. They had several choices of sandwich but didn't inform about it. Return TGD-CDG with more experienced cabin crew in old F100 which has more legroom. Friendlier cabin crew gave food and drinks at the same time. Landing was quite an experience as everything started to shake in the plane. Good airline if you get the right cabin crew.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Montenegro Airlines customer review

(Canada)

Just flew from Vienna to Podgorica and on to Belgrade with Montenegro Airlines. The first flight was operated by a Fokker 100 and the second leg was operated by a new Embraer jet. I was very pleased with their overall product! Their flight attendants were active throughout the flight and spoke decent English the services on board were pretty good the seats were relatively comfortable both flights were on-time and the price was cheap. Tranzit at Podgorica Airport went very easy due to the small size of the airport. Overall great flight I'd fly them again
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Montenegro Airlines customer review

(Ireland)

Frankfurt to Podgorica. Flight was in a relatively new Embraer aircraft. Comfortable leather seats (I had an aisle seat in an emergency exit row). Flight departed and arrived on time. The service on board was fine. Snacks and beverages served were ok. Only problem was that the cabin was quite hot. The reason I would not recommend the airline is that the product is very inconsistent. If flying on the Embraer it's reasonably good but if in the Fokker 100 it can be really bad.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Montenegro Airlines customer review

(United Kingdom)

London Gatwick to Podgorica. The Fokker 100 seats were comfortable in 2+3 formation but they were small and legroom was limited. Crew members were helpful and attentive. We were served a couple of drinks and a fairly basic sandwich but it was fine. It was cheaper for me to book a ticket to Belgrade via Podgorica than it was just to Podgorica. I told the check-in staff I wanted to get off at Podgorica and that was fine.
Seat TypeEconomy Class
Value For Money 12345
yes
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