Greater Bay Airlines

✅ Trip Verified | Take this airline if you plan on traveling light. It is a low cost airline so if you plan on purchasing check in luggage, cost can add up quick. I don't expect service from a low cost airline but at least the flight attendants offer us free bottle of water as the flight took off. Food has to be purchased prior boarding.

✅ Trip Verified | Worst airline ever. They check your baggage weights one by one, and if it ever so slightly exceeds the weight limit set for carry on baggage, they will charge a unreasonably high price of around 100 us dollars for the check in baggage (780 hk dollars). Furthermore, the only reason, it seems, that they are not allowing online check in is just to make overcharge customers who have baggage that is slightly over the weight limit of carry on baggage. The staffs are very unfriendly. I highly recommend other airlines such as HKExpress, as the prices for their tickets are much lower even when we eliminate the 100 us dollar charge that this airline will try to charge you. Moreover HKExpress has 1 checked baggage per person under 20kg by default. Conclusion: avoid using this airline.

Not Verified | This airline is supposedly low cost but beware, you’ll pay more than a regular airline. They allow one bag and count each item - backpack, suitcase - separately so make sure you pay for the extra bag on booking or they’ll charge an exorbitant $100 Canadian for extra bags. Very unhelpful staff (not GBA staff so just rule followers) and an extraordinary amount of time to check in. Charged our extra bags in HK dollars but wouldn’t take HK dollars at Taipei airport and hard to find where you have to pay. Once on board, they try to upsell you to seats in the first 3 rows or the exit row. Snacks are expensive. You do get a small bottle of free water. My conclusion is that supposed low cost airlines are a scam and would stick with the majors.

✅ Trip Verified | Things did not start well with a very lengthy check-in queue and wait, with no online check-in available. It then took a turn for the worse with a 3h delay due to a fault signal, and therefore having to change aircrafts, which ruined the entire experience exacerbated with very poor handling of the situation given the inexperienced ground staff. After we finally got airborne, the air conditioning was horrendously cold and I already have a very high tolerance for the cold. The only positives from the flight was the decent legroom for a budget carrier, squeezing in 32 rows in an all-economy layout. The cabin crew did their best but was overshadowed by these structural management issues.