Greater Bay Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
3/10
No Skytrax Rating
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1/10

"you’ll pay more than a regular airline"

(Canada)

Not Verified | This airline is supposedly low cost but beware, you’ll pay more than a regular airline. They allow one bag and count each item - backpack, suitcase - separately so make sure you pay for the extra bag on booking or they’ll charge an exorbitant $100 Canadian for extra bags. Very unhelpful staff (not GBA staff so just rule followers) and an extraordinary amount of time to check in. Charged our extra bags in HK dollars but wouldn’t take HK dollars at Taipei airport and hard to find where you have to pay. Once on board, they try to upsell you to seats in the first 3 rows or the exit row. Snacks are expensive. You do get a small bottle of free water. My conclusion is that supposed low cost airlines are a scam and would stick with the majors.
AircraftBoeing 737-800
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTaipei to Hong Kong
Date FlownJanuary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
4/10

"very poor handling of the situation"

(Hong Kong)

Trip Verified | Things did not start well with a very lengthy check-in queue and wait, with no online check-in available. It then took a turn for the worse with a 3h delay due to a fault signal, and therefore having to change aircrafts, which ruined the entire experience exacerbated with very poor handling of the situation given the inexperienced ground staff. After we finally got airborne, the air conditioning was horrendously cold and I already have a very high tolerance for the cold. The only positives from the flight was the decent legroom for a budget carrier, squeezing in 32 rows in an all-economy layout. The cabin crew did their best but was overshadowed by these structural management issues.
AircraftBoeing 737 MAX 8
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteHong Kong to Bangkok
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no