"Worst service and worst passenger handling"
Nik Khadka (Nepal)
✅ Trip Verified | Such a shameless worst service I have ever taken. I have chosen Buddha Air 3 times up to now and Buddha Air is always delayed. 1.5 hrs delayed and they kept us inside the bus for the whole 1.5 hrs in this heat. They said they were maintaining the tire first and they said their airplane’s door needed maintenance again. February 2, 2023 is going to be my last flight with Buddha Air. Worst service and worst passenger handling. The crew members don’t even know how to handle the crowd. Buddha Air - never again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kathmandu to Bharatpur |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"flights has been delayed"
Niraj Ghale (United Kingdom)
✅ Trip Verified | Each and every time this airlines flights has been delayed by minimum of 30 minutes. If thats the case then they must early inform all the passenger either by email or by a text to their respective mobile so that we dont have to wait inside an airport for over more than 2 hours. I had a flight in 01 feb 2023 at 1045 and now the flight has been merged with 1145. At least they could early inform. What a shame to Buddha Air. Customer satisfaction is in negative level.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Pokhara to Kathmandu |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Unprofessional customer service"
Binod Bishwokarma (Nepal)
✅ Trip Verified | Worst airline. I will not fly any more with this airline. Unprofessional customer service. Feel ashamed to say it’s my country airlines
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kathmandu to Pokhara |
Date Flown | January 2023 |
Value For Money | 12345 |
Recommended | no |
"lack of efficient communication"
Anjali Rana Magar (Nepal)
✅ Trip Verified | Very inconvenient, lack of efficient communication. Buddha air should value their customers and theirs time. I had multiple travels last month all of those flights were 1-2 hours late. It would be helpful if they can announce incase of those scenarios for elderly customers.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bharatpur to Kathmandu |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"unprofessional and unorganised"
Chhemata Sherpa (Germany)
Not Verified | Bad experience: we had other flights too and were always late: unprofessional and unorganised at the airport counter: will never fly again with this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bhairawa to Kathmandu |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Disgusting and unprofessional"
Akangcha Limbu (Nepal)
Not Verified | Biratnagar to Kathmandu. I waited for 5 hours just to be notified that my flight was cancelled. I arrived airport at 1600 to catch my 17:25 hrs flight, we kept on asking if our flight was ready they told us our flight was being held but surely we would fly at 1800 hrs. But it was around 2100 hrs after boarding they told us our flight was cancelled as the pilot told his time was up! Disgusting and unprofessional.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Biratnagar to Kathmandu |
Date Flown | October 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Flights are always delayed"
P Vartik (Australia)
✅ Trip Verified | Bharatpur to Kathmandu. Flights are always delayed and you often can't even find online updates. Basically, you arrive to the airport in the morning and the delay can be anything from 2 hours to 5.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bharatpur to Kathmandu |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"No updates on board"
B Chaldin (Canada)
✅ Trip Verified | Pokhara to Kathmandu. 12h35 pm take off time. Now nearly 4 pm. No updates on board. Simply states delayed. Total BS. Nobody can provide us info. Meanwhile Yeti airlines has been flying to KTM since we have SAT here.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Pokhara to Kathmandu |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Buddha Air did a good job"
6 reviews B Martin (Germany)
✅ Trip Verified | The airport in Kathmandu is chaotic but Buddha Air did a good job. If you don’t want to do hiking in the Himalayas you should definitely take the flight. Our flight was delayed due to weather reasons but once we took off the flight crew did an amazing job! The only two concerns with the airline I have are the safety and the reliability as I am not certain if the international standards apply here.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kathmandu to Kathmandu |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"best value for money"
S King (Nepal)
✅ Verified Review | Flew Pokhara to Kathmandu. Buddha Air service in Nepal is excellent. Good customer care, baggage handling is good. All seats are economy class, best value for money. No entertainment system because of very short flight time i.e. 20 minute. Seat is comfortable, but windows of aircraft were not very clean. This is the best airlines on the domestic sector of Nepal.
Aircraft | ATR 42 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Pokhara to Kathmandu |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |