On this not exactly Blue1 cheap flight (where you don't expect much) the service was terrible. We had two very small children with us and we didn't get anything for them (no greeting, no good seats, no extra-treatment) like we got at other airlines of the same price range and although it was a lunchtime flight (12-15pm) there was nothing to eat offered - only tea, coffee and water. Not even juice for the kids! And once the service started the stewardess skipped our row (the one with the 2 babies!) and continued the service further down and the other stewardess parked her cart right in front of our row for about 5-10 minutes (I'm not exaggerating) serving other guests, collecting something here and there while my kids were crying because they saw the water in front of their eyes and were thirsty. After waiting forever I asked the stewardess behind me whether I could please get some water, she told me to talk to her colleague. When I finally catch her attention, was so grumpy that I had complained that she looked like she wanted to pour the drinks on my lap. The worst service I have experienced.
Family Leisure |
Economy Class |
Milan to Stockholm |
September 2015 |
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Food & Beverages |
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