"we were stranded"
Kevin Chamberlain (Australia)
✅ Trip Verified | We had 2 flights booked and paid with this company, both flights were cancelled, we were stranded in the middle of the country with a cruise ship to catch. They would not reply to email, they have an English contact number, with messages in Spanish, absolutely useless. Took our money and got absolutely nothing. I don't agree with the rating of 1/10, should be zero like the service we received.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Puerto Iguazu to Buenos Aires |
Date Flown | October 2019 |
Value For Money | 12345 |
Recommended | no |
"have not reimbursed my money"
M Knutsson (Mexico)
✅ Trip Verified | Buenos Aires to Bariloche. The airline canceled my flight without letting me know. I had paid for 4 passengers. At the check in they informed me the flight was canceled and they offered no help. I had to book last minute with another airline for over twice the cost and Andes Líneas Aéreas still have not reimbursed my money.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Buenos Aires to Bariloche |
Date Flown | July 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"avoid at all costs"
Kimia Sadr (United States)
✅ Trip Verified | Buenos Aires to Iguazu. Our flight was cancelled 20 minutes before departure time; no planes available! After standing in line for hours the airline just reimbursed our airfare. No other flights were offered and no hotel or food vouchers either. We were few lucky ones who flew out on another airline at $1,000 extra cost for a one hour flight. Our ticket was part of a package. I would avoid this airline at all costs in future.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Buenos Aires to Iguazú |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"This airline is a mess"
G Conley (Argentina)
✅ Trip Verified | Tucuman to Buenos Aires. This airline is a mess. Our flight was delayed for 10 hours without notification, we were dropped at the wrong airport, and missed our hotel reservation and were forced to sleep in the airport. No accommodations were made by the airline and we were just notified that our flight back is changed again. This is unacceptable. This airline has caused people to miss reservations, wait long hours, and nothing changes.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tucuman to Buenos Aires |
Date Flown | October 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |