Andes Líneas Aéreas

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 4 reviews
1/10
No Skytrax Rating
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1/10

"we were stranded"

(Australia)

Trip Verified | We had 2 flights booked and paid with this company, both flights were cancelled, we were stranded in the middle of the country with a cruise ship to catch. They would not reply to email, they have an English contact number, with messages in Spanish, absolutely useless. Took our money and got absolutely nothing. I don't agree with the rating of 1/10, should be zero like the service we received.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePuerto Iguazu to Buenos Aires
Date FlownOctober 2019
Value For Money 12345
no
1/10

"have not reimbursed my money"

(Mexico)

Trip Verified | Buenos Aires to Bariloche. The airline canceled my flight without letting me know. I had paid for 4 passengers. At the check in they informed me the flight was canceled and they offered no help. I had to book last minute with another airline for over twice the cost and Andes Líneas Aéreas still have not reimbursed my money.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBuenos Aires to Bariloche
Date FlownJuly 2019
Ground Service 12345
Value For Money 12345
no
1/10

"avoid at all costs"

(United States)

Trip Verified | Buenos Aires to Iguazu. Our flight was cancelled 20 minutes before departure time; no planes available! After standing in line for hours the airline just reimbursed our airfare. No other flights were offered and no hotel or food vouchers either. We were few lucky ones who flew out on another airline at $1,000 extra cost for a one hour flight. Our ticket was part of a package. I would avoid this airline at all costs in future.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBuenos Aires to Iguazú
Date FlownDecember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"This airline is a mess"

(Argentina)

Trip Verified | Tucuman to Buenos Aires. This airline is a mess. Our flight was delayed for 10 hours without notification, we were dropped at the wrong airport, and missed our hotel reservation and were forced to sleep in the airport. No accommodations were made by the airline and we were just notified that our flight back is changed again. This is unacceptable. This airline has caused people to miss reservations, wait long hours, and nothing changes.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTucuman to Buenos Aires
Date FlownOctober 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no