Thomas Cook Airlines

Leg room is minimal. I am only 5ft 8in but it was so cramped that it was claustrophobic. When the tray was down there was no chance of moving. Couldn't pick up a dropped spoon. Will never travel on this airline again.

Seat pitch is the absolute minimum of 27". Our 6 hour flight to Egypt from the UK was something I will never repeat. I am 5'11 my wife 5'4 and in our late 50's. If we were still skinny little 20 somethings we might just about have managed but the plane was mostly filled with people like us and no one had a good word to say about the experience.

I had to splay/angle my legs to get them in even with the magazines removed and that's where they stayed for the 4.5 hours back from Turkey. I realise that at 6'2" I'm not small but this is hardly an unusual size these days. I am fit and healthy yet managed to end the flight with swollen ankles. Although I had an aisle seat it was impossible to allow even a knee to protrude because the hard working cabin crew were using it constantly. I realise seat upgrades for legroom are an option (if available) but you at least expect the standard option to be safe. The holiday was good but the flight back so poor I simply will not risk Thomas Cook Airlines again.

Very poor legroom throughout with an added problem that the seats in front of the bulkhead do not have any space to recline. The seat has a headrest which pushes forward forcing you into an extremely uncomfortable position. I won't travel Thomas Cook (and won't book Neilson holidays) again.

Atrocious seats for a long haul flight. Premium economy is better but a rip off price wise. The width is totally unacceptable on economy seats and you can't access the controls for the tv unless you are incredibly skinny!

I have travelled on many airlines and my flight on this aircraft from Vancouver to Manchester was the worst flight I have ever taken. The legroom was dreadful seat would not recline and the seat back tv did not work (also on the 2 seats in front and behind me).

I have never been so uncomfortable on a flight - legroom was so bad the tray in front dug into my knees. I am 5'6 inches and of normal weight - anyone taller or "large" would be in agony and at big risk of thrombosis and back pain. Outbound I was in seat 35 D - bad enough but it got worse. Inbound I was forced into 31 D - a not reclining torture chair with the headrest digging into the back of my head unable to release the tray unable to even put a book in the seat pocket or get the magazine out. To add to the pleasure the toilet opened right onto my seat a charming addition.

Clearly the aircraft has been built to maximise the number of passengers it carries; however unlike the similar airbus it has another 9 rows of closely spaced seats. For a short journey of up to 2 hours its just bearable anything over this and its truly uncomfortable. You are forced to move your legs from side to side in order to endure the seat. The aisle seat is marginally better because you can swing your legs into the aisle; however this is hardly convenient.

Manchester to Varadero Cuba. We were put into medical seats due to my partners disability. We were in row 8 which had an area in front of us that was used by everyone including crew as a walkway. We tried to get some sleep but were constantly trodden on or kicked. At one point people were actually standing in front of us in the area that was meant to be for our leg space. Seat width is very narrow. The worst flight experience we have ever had.

Gatwick to Dalaman and return. Typical cheap airline knees jammed against the seat in front could not put leg into aisle as it was constantly getting bashed by cabin crew and trolley.