Hawaiian Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 543 reviews
6/10
3 star Skytrax Rating
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4/10

Frequent Flyer Lounge - Honolulu Airport

Review by (Australia) 11th June 2015

The lounge has undergone renovation to make it cleaner and a better layout. For frequent flyers it's a good lounge wife coffee soft drinks and packet nibbles for first or business it's not a good lounge. No cocktails or hot food any sort of meals. Hawaiian would do better enticing more business and first class if they made a lounge for those classes as well as keeping their frequent flyer lounge. At Honolulu airport you are limited to lounge use. I'm a sapphire one world and no lounges available.
Lounge NameFrequent Flyer lounge
AirportHonolulu Airport
Type Of LoungeFrequent Flyer
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Hawaiian Airlines First Class Lounge - Kahului Maui Airport

Review by (United States) 5th October 2014

Furniture appears to be from the mid 80s. Not comfortable. No private toilets. Has a soda dispenser and a few coffee thermoses. No TV showing flight status. There appears to be a desk for an attendant but no staff was seen for the two hours we were there. There is free WiFi but that's about the only reason to visit this lounge. It's worth noting however that the WiFi login page's certificate was expired.
Lounge NameHAWAIIAN AIRLINES FIRST CLASS LOUNGE REVIEW
AirportKahului Maui Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Hawaiian Airlines First/business Class Lounge - Honolulu Airport

Review by (Australia) 29th May 2013

The lounge itself is clean and well maintained. Seats are comfortable and it provides a respite from the noise of the rest of the terminals. The lounge falls short on catering miserably. People who pay premium prices for first/business class service or for Premier/Pualani Gold/Platinum memberships deserve far more than juice packets pretzels and coffee which they receive in coach class flights. Especially when other airline club lounges offer much more in varieties of foods like pastries fruits hot/cold foods beverages including alcoholic beverages. Hawaiian should work on this.
Lounge NameHAWAIIAN AIRLINES FIRST/BUSINESS CLASS LOUNGE REVIEW
AirportHonolulu Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity N/A
Staff Service 12345
no
3/10

Hawaiian Airlines First Class Lounge - Honolulu Airport

Review by (Australia) 29th May 2013

This has to go down as the worst airline lounge I have been in. The air was thick with the smell of stale cigarette smoke it is a non smoking lounge. There is no food on offer not even a cracker and signs everywhere stating outside food is not allowed in lounge - offer some food if you don't want guests bringing it in. Coffee soda and juice are the items on offer. Very poor for a Business lounge Hawaiian Airlines should be ashamed.
Lounge NameHAWAIIAN AIRLINES FIRST CLASS LOUNGE REVIEW
AirportHonolulu Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Hawaiian Airlines Business Class Lounge - Honolulu Airport

Review by (Australia) 14th February 2013

Truly pathetic no food no alcohol? Coffee and soft drinks ? Extremely lame by world standards. One would think they would improve their offering considering what their partners like Qantas offer.
Lounge NameHAWAIIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportHonolulu Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Hawaiian Airlines First Business Class Lounge - Los Angeles Lax Airport

Review by (Brunei) 11th January 2013

Very basic and rather poor. Only juices tea and coffee. No food. Seats are rather uncomfortable. We only used the Wi-fi and then went elsewhere to have a drink and something to eat. Not good and no private washrooms.
Lounge NameHAWAIIAN AIRLINES FIRST BUSINESS CLASS LOUNGE REVIEW
AirportLos Angeles Lax Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Hawaiian Airlines Premier First Class Lounge - Honolulu Airport

Review by (Australia) 30th August 2011

Pleasant enough space but very very basic. One TV. Juice soft drinks tea coffee & inflight bags of pretzels. No alcohol or other food. They're not licensed! There is free wifi - which is pretty quick.
Lounge NameHAWAIIAN AIRLINES PREMIER FIRST CLASS LOUNGE REVIEW
AirportHonolulu Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no