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Gulf Air

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 19 reviews
5/10
3 star Skytrax Rating
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10/10

"better than the one in Bahrain"

(Bahrain)

Highly recommend Gulf Air's Lounge in London Heathrow T4. Have visited the lounge countless times and is better than the one in Bahrain, although its not as big. In mid 2015, they have also changed the catering provider, and have noticed the food quality and variety to be excellent ever since. The lounge is big relative to the 2 daily flights from Heathrow, and have always found space to sit on every occasion. The service is really good, and the tables and seats are cleared shortly after the guests leave making the lounge clean. There is also a prayer room, and showers facility.
Lounge NameGolden Falcon Lounge
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"the lounge gets really busy"

(United Kingdom)

This is my home airport, and I travel via Gulf Air as a 1st choice when there is a direct route, so I have visited this lounge many times. The lounge is spacious with various seating areas, including an area for families and a sleeping area. At times the lounge gets really busy and if your traveling with a Family as most of the seating areas are tables for 2. The food is average, when compared to the Gulf Air lounge in heathrow!
Lounge NameGolden Falcon Lounge
AirportBahrain Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"like the layout of this lounge"

(Australia)

I like the layout of this Gulf Air lounge with different areas for kids, business and some big couches to lie down on (though there are only a few of these). The food selection was ok but a little limited, however the service and beverage selection was excellent. The toilets and showers were clean and the shower pack was well stocked with a towel, shampoo, a brush, shaving kit etc. We had a few hours to waste while waiting for a 3am flight and I had hoped to nap a little but the lights were a little too bright and the seats a little too upright for that especially as the big couches were all taken. There is a special sleeping area but you have to pay to access it.
AirportBahrain Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"service staff try to be unobtrusive but fail"

(Oman)

Expensive is the first thing that comes to mind if you are not a member of Gulf Air's Golden Falcon FF program. The lounge charges access in chunks of 3 hours each and when you have a 7.5 and a 10 hour layover as I did that adds up. Sleeper seats at one end of the lounge but the lights have been positioned so as to shine directly into one's eyes and Gulf Air has to discover the concept of eye shades whether on their aircraft or here. The lounge does provide blankets and there is also a shower available to freshen up. While you will be told at check in that flights are not called the reverse is true - some flights are called (very disturbing to sleep when there are no earplugs available!) on a very odd seemingly random basis. The desk staff is obliging while service staff in the lounge tries to be unobtrusive but fails miserably clattering dishes and glassware making a lot of noise when replenishing food and drink etc.
Lounge NameDilmun Lounge
AirportBahrain Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"a nice little lounge"

(United Kingdom)

A nice little lounge located next to gate 7 in Terminal 4. Greeting was friendly and professional. Great views over the southern runway and the stands outside. Food and drink selection was very good but cannot quite compete with the Qatar Airways lounge. Small terminals with movies and series placed at most tables for entertainment. 3 Mac terminals with internet access if you have forgotten your computer and WiFi is available in the lounge as well. Very nice restrooms with showers if required.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Very disappointing and not worth the money"

(United Kingdom)

The Gulf Air lounge allows a 'pay per visit' for any traveller. I needed good wi-fi and some good breakfast. I paid £GBP35 each for the two of us. Very friendly staff and club lounge was immaculate with fast wi-fi. However at about 10.00am the remains of what was breakfast was cold and congealed at the self service food bar. I asked in the form of a complaint about the state of the breakfast bar. I was offered a fresh coffee (very good) by one of the girls and told that when the chef returned from his break that he would prepare us some breakfast. This he did. We were offered a plain omelette or some 'fresh' frittata. We opted for the frittata. Two small slices each with no accompaniment. Very disappointing and not worth the money we had paid. Even with the wi-fi and a total of 4 coffees GBP70 was a lot to pay. Will not be going there again.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"well staffed this is a good lounge"

(United Kingdom)

Situated overlooking the tarmac the lounge is large and airy with an adjoining self service food area. The central bar has a full selection of drinks including fizz. Full selection of newspapers WiFi and smart toilets and showers. Loads of seats including a section overlooking the aircraft. Because of T4 layout it is still a 5-8 minute walk to your gate even though you can see it from the lounge. Ours was a morning visit and there was a wide selection of hot breakfast food on offer. Well staffed this is a good lounge.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"spacious and modern lounge"

(Australia)

Impressed by spacious and modern lounge in Bahrain airport. The seats were comfortable and able to get a view airside so we could watch the planes coming and going. The food was quite tasty and there was a reasonable selection.
AirportBahrain Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"refurbished and of good quality"

(Australia)

Used this lounge travelling with SriLankan Airlines. Very nice lounge which was refurbished and of good quality. Good selection of food and drinks. Staff were attentive. Showers were locked even though nobody using them not sure if this was because we were not Gulf air passengers. Toilets were clean. Wifi and computers available and seating including some comfortable chairs sofas and quiet rooms.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"nice relaxing ambience"

(Saudi Arabia)

Clean bright lounge with a nice relaxing ambience with good food and nice selection of drinks. Great to use clean toilets and the staff very pleasant to talk and interact with. Internet was good as was the Wi-Fi. Gets a little crowded at night time though.
AirportBahrain Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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