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Air Berlin

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 5 reviews
4/10
3 star Skytrax Rating
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8/10

"friendly Lounge staff"

(Germany)

This Hamburg Airport Lounge is on the top Level of the Center Terminal (between 1 and 2) with a very large window front overlooking the airfield and runways. Perfect spot for planespotters. Many seats even and a good variety of newspapers. Food and Beverages are very average and could be better. Very friendly Lounge staff.
Lounge NameHamburg Airport Lounge
AirportHamburg Airport
Type Of LoungeFrequent Flyer
Date VisitApril 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"not clean or comfortable"

(Germany)

A very poor interior, not at all clean or comfortable. The selection of food was a few dry sort of round bread and some old nuts. Drinks had been offered mostly with strong alcohol, no wine and juice from the machine which didn`t taste at all. The coffee was in big pots, not fresh, minimum 2 to 3 hours old and tasted as bad as old coffee can taste. It was a very bad experience to wait there, even that we had to because of a delay for departure.
AirportMiami Airport
Type Of LoungeBusiness Class
Date VisitApril 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"offers a poor selection of drinks "

(United Kingdom)

Air Berlin lounge facility at Catania Airport (they use VIP Lounge SAC) is very small. It offers a poor selection of drinks and just some potatoe chips. Does not give you a real advantage.
Lounge NameVIP Lounge SAC
AirportCatania Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"staff are friendly and attentive"

(Austria)

The lounge in Vienna that is open for Flyniki and Air Berlin flights is quite good. Nice range of breakfast stuff. (cheese, ham, marmelade), nice coffee range, some cereals, fresh fruit. The staff in the lounge is friendly and attentive.
AirportVienna Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"inadequate lighting, dirty"

(United States)

Surprised at complete lack of lounge when flying Air Berlin out of Berlin. Because of the need to get transfer passport control and security check at gate you really have no option and then you're in a space too small for the number of people bad wifi inadequate lighting dirty and 1 food vendor as the only amenity. This business class lounge experience was quite surprising. Once I was on-board the experience was great but the departure experience will keep me from connecting through Berlin again.
AirportBerlin Tegel Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no