Stockholm Arlanda Airport

Stockholm Arlanda is a nice and clean airport. The waiting times were not bad, the food within the same price range as you'd pay in Stockholm. The only annoying thing is getting out of the airport without getting ripped off (Sweden is simply expensive so you try to save money) - why do you have to take a bus to then switch on the same train which stops at the airport directly? Why do you have to pay extra to get directly on the same train?

The airport had no capacity to handle the problems nor digest the large number of travelers. When my CSA flight to Prague was delayed, the person at the check in counter kept saying me to call the CSA call center and showed no passion to help me. As a traveler and stranger at the airport, I asked him to provide me with actual guidance to get the another flight, but he was fixating on that he is not in charge and know nothing about it. Even the information desk told me that the person at the counter should help me in solving the problem. Even worse, the airport did not notify the delay of the flight. I kept looking at the boards but there was no information that the flight was delayed, they were showing that the flight to Prague was on schedule. No one at the airport helped me.

Stockholm Arlanda itself is very easy to get to, but the staff are generally quite unfriendly, and the prices in the cafes are worse even than London airports with the average sandwich and drink costing 150SEK or £14. In London airports this is almost half the price, for generally better quality food and better choices. Makes you wonder where the money is going.

Went to Stockholm Arlanda on my way to Doha airport. Parked my car at Skycity garage, which was easy to find, but not easy to exit since they wanted to charge me 650 euros to exit even though my parking was prepaid. The grumpiest telephone operator helped me, so it was sorted out okay so far. I departed from terminal 5, which was quite clean but felt almost as small as a municipal airport. Queuing time was not so long today, even though it was around 8 o'clock in the morning on a weekday. Shopping was OK, but I felt that there could've been more shops to choose from. Pricing is very very high, both when it comes to the taxfree shopping and the food (one sandwich for around 100 SEK/10 euros, and perfumes were just as expensive as in Stockholm city with tax). The staff were not so friendly. Boarding took time and the boarding staff were ignorant, couldn't even say Hi or anything, even though we were the first ones to board. Overall, it's an okay airport, but it has a lot of potential to be much better.

Stockholm Arlanda is a nice airport but it could use more information for tourist attractions in Sweden. Would benefit from more restaurants and cheaper parking but good connections with buses and a train to Stockholm and other cities nearby.

Arlanda airport, not too big, not too small. It is a clean airport with helpful staff, many operating airlines, good terminal connection as well as a large amount of restaurants. Sky city - terminal 5 Sky city is the "main area" where the most restaurants and shops. The train to Stockholm can be found in sky city aswell. It is the most popular area since its great view over the "V-rotate" position on the main runway aswell as the biggest terminal, terminal 5 is located next to it.

Excellent airport. Great connections to ground transportation with multiple choices (bus transfers, railway station right under the airport, express train to the city etc). Easy to navigate in the terminal and everything is accessible for the handicapped. Free and unlimited Wifi. Many food choices and a good selection of airport hotels with reasonable prices. However, parking at the airport is very expensive.

Really nice, modern and clean airport. Easy to find your way around. There were plenty of shops and duty free. Plenty of sitting areas/cafes. Train station is right under the airport. Lots of helpful people around. All in all I think it's one of the best airports I've been to.

Stockholm Arlanda Airport left me with mixed feelings. I had a do-it-yourself trip from AMS to BKK (for budget reasons), in this case this meant flying with KLM between AMS and Stockholm, and with Norwegian between Stockholm and BKK. I took a lot of time between flights as to not be worried about making the connections. This allowed me to explore the airport a bit. On my way out to Bangkok I found the food very, very pricey and not of according quality at all. Strangely, Starbucks in SkyCity (landside) was closed during the weekend. This was in the height of European holiday season, but to be fair, it wasn't very crowded in the airport. The terminals are quite a walking distance apart from each other, it felt like AMS Schiphol in that way, with the difference that Arlanda doesn't have rolling carpets, and the air conditioning is very poor. I found Sky City too warm, especially with the sun. However, a big plus to me was the Clarion Hotel. On the way back from BKK the sun was shining (hence the heat in Sky City), and I was able to use the pool and gym for just 50SK, to rinse off the 11,5 hour flight, and get refreshed by the pool and reinvigorated by a treadmill run, before boarding the flight to AMS. I will say the airport is very clean. I found security very amateurish, not so much the staff, but the set up. It was a really small space with a narrow door opening, for only 2 security lanes without clear queues. It felt like it was put there as an after thought. Immigration was very fast and correct. All in all not the best airport, but certainly not the worst either. I do prefer Schiphol and Dusseldorf (my usual exit points for intercontinental flights), but wouldn't avoid Arlanda at all cost. I will just bring my own lunch next time.

Cozy and well equipped airport but there is an unexpected lack of toilets in Terminal 5. Long lines and long waiting times for an international airprt.