Sharjah Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 10 reviews
3/10
No Skytrax Rating
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3/10

"you are left mostly standing"

(United Arab Emirates)

I have travelled several times via this airport because the flights are cheaper and am left with no options. The worst part is waiting for security clearance. Gates open only half an hour before departure. So after a quick immigration, you are left mostly standing. Or sitting on the floor. Poor capacity of lounges compared to the passenger traffic. Very limted displays of flight status. Poor cleanliness. You name it. One of the worst airports.
Experience At AirportArrival and Departure
Date VisitNovember 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"Entry and Exit are hassle free"

(United Arab Emirates)

Verified Review | Sharjah airport is small with not much walking to and from boarding gates. Sometimes it becomes crowded and unorganized with lots of passengers sitting on the floor waiting for their connecting onward flight. If separate halls are provided for such passengers, the airport would look much better. No priority was given to ladies with babies or elderly passengers at the Immigration, which is sometimes very crowded with limited counters. Its always better to opt for Hala service (Fast clearance) especially for the elderly or other needy people. For UAE residents, they have installed e-gates which allows quick computerized self immigration clearance. Kids play area is available in addition to food courts. There are very few jet-bridges and so most times it is bus service to and from aircraft. Duty free shopping is good. A pharmacy is available too. Entry and Exit are hassle free.
Experience At AirportArrival and Departure
Date VisitFebruary 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"the worst airport imaginable"

(India)

Verified Review | Sharjah airport is the worst airport imaginable. There is no one at the airport to guide, no screens to display flight schedules, no one at the airport is aware when the next flight will come and whether it will go. At a specific point of time there are around 30 flights in the pending and no planes to departs. Some passengers had been waiting there for 3 days without food. On top of it you cannot escape the airport once security check is done. Workers are asleep on the floor. Zero cleanliness. If at all you get to see some staff they will talk extremely rudely to you.
Experience At AirportDeparture Only
Date VisitDecember 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
no
1/10

"waiting seems to be completely unnecessary"

(Qatar)

Sharjah airport is closer to my destination than Dubai airport and there are cheap flights, however, waiting times to clear immigration are getting very long. Anyone trying to enter Sharjah airport as a tourist (not from a GCC country) is sent away from the immigration counters, sometimes to get police clearance, sometimes for an eyescan with waiting at each stage. The waiting seems to be completely unnecessary. Sometimes the policeman will just wait for up to an hour before getting out from behind his desk and telling the immigration clerk to let tourists through. The whole process can take 2 to 3 hours. It's difficult to understand why tourists have such a hard time entering Sharjah. It seems the authorities are deliberately trying to discourage tourists from using the airport and prompting them to use Dubai instead.
Experience At AirportArrival Only
Date VisitJanuary 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

Sharjah Airport customer review

(Kuwait)

As I am currently living in Kuwait I fly regularly to Dubai for a short get away. I have never considered flying to Sharjah but when I realised how much cheaper the flights were and that Sharjah was a short distance away from Dubai I decided to give it a try. The airline I normally chose to fly Dubai takes us to Terminal 2. There is very little in T2 so I was pleasantly surprised that Sharjah airport outshone T2. Although Sharjah is dry you can buy alcohol from the duty free. Also on the return you can also buy it from some of the eateries! From deplaning to passport control it was very quick with no queues - staff are surely but it's the same in Kuwait and Dubai. When we returned to the airport for our departure we were able to use the self service check-ins as we only travelled with hand luggage so no queues. Then a short queue to passport control. All in all an enjoyable experience and I would definitely use Sharjah again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Sharjah Airport customer review

(India)

After having flown to airports like IGI and Changi Sharjah airport definitely seems mismanaged. Rude staff dirty toilets and bad directions do not help but add to the woes. Immigration check takes a long time to clear considering the staff working there the IRIS scan counters function no differently. One of the worst airports I have flown to.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Sharjah Airport customer review

Every time I come at this airport it is getting worse especially about cleanliness. The public bus going to Dubai has been cancelled making it difficult to reach Al-Rashidiya in Dubai for a fair amount of money. This airport is loosing its standard rapidly.
no
2/10

Sharjah Airport customer review

Services in Sharjah have got better over the years. The money coming from Air Arabia flights must be filtering down to the airport slowly. Check-in gates are plentiful although I can imagine them being very crowded and chaotic if there are many flight departing at the same time. The departure lounge is nothing special. The new extension is nice to sit in there aren't many shops but they have opened a new food court. I truly believe Sharjah has the most horrific toilets of any airport I have been in. Extremely unclean and smells all the way to that area of the terminal. If it weren't for the airline there is little reason to be here.
no
1/10

Sharjah Airport customer review

The staff are useless and rude. The staff do not speak English and the services are totally mismanaged. I had to spend 4 hours after a one hour flight to just get my visit visa processed. I was pushed from counter to counter and the staff and security person were non co-operative and were rude and arrogant. I have used many of the airports in India and Africa but non as bad as this! My sincere advice is that if you have the slightest chance of avoiding this airport please do so!
no
na

Sharjah Airport customer review

I have used a Sharjah a few times over the last few years. It is quite old but a new terminal is under construction. The duty free shop is quite good and the business lounge very good. The other areas suffer from people smoking. Sharjah takes flights from smaller airlines and is only 30 minutes by taxi from Dubai. Avis will do one way rentals too.
no