Rovaniemi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
6/10
No Skytrax Rating
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3/10

"security staff were very rude and abrupt"

(Germany)

Trip Verified | We got to the airport early and were one of the first through security. Should be quick, right? Unfortunately, no. The security staff were very rude and abrupt and decided to go through every piece of everything in the suitcase even before it went through the scanner. My wife was practically in tears because they told her they were going to confiscate all her toiletries until they finally let her take everything except a $50 bottle of oil used for a skin condition. I had several camera batteries and a portable charger "confiscated" from my checked luggage and was told these have to be in my carry-on. Interesting because I went through Frankfurt airport and Helsinki airport without a problem. Apparently the safety monitors in this outpost airport know more about security than the big airports, or they needed camera batteries and chargers. Had I taken them in my carry-on, they would have been confiscated because they should have gone into my checked luggage. Overall treated very poorly. Such a sad representation of this country, the people and the culture. Especially for an area that relies heavily on tourism. Everything else was uneventful. Oh, and the airplane needed to get a jump start because we were told the starter (in airplane terms) wasn't working. This delayed us 20 min.
Experience At AirportArrival and Departure
Date VisitDecember 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

Rovaniemi Airport customer review

(United Kingdom)

An excellent small but well equipped airport. Clearly built to service the Santa charter trade I went through off-season when it was quiet. The security staff are probably the most pleasant anywhere saying thank you and smiling and for that alone it deserves a recommendation.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Rovaniemi Airport customer review

(United Kingdom)

This is my idea of an Airport. Minimum of fuss checked in through security in mins ready for plane inside 10 mins. Leaving well from "Secured to stand" to exit to the main road 4 mins including collecting luggage. Queues there were not any to measure by.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no