Phnom Penh Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 37 reviews
6/10
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10/10

"signage was seen throughout"

(New Zealand)

Trip Verified | Airport is brand new after going through modern reconstruction. Airport surrounding has also gone through a modern reconstruction. Signage was seen throughout the airport, passport control and security is upstairs, accessed through an escalator. Pens used to fill out a departure form, were running out with no other pens in the surrounding area. Passport control was quick and so was security (despite there being a long line, it soon disappeared). Couple of food shops, Chinese dim sum, Khmer etc. Overall, the airport has been refitted to a modern state, gates, shops etc, were new and staff were friendly.
Experience At AirportArrival and Departure
Date VisitMarch 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
9/10

"A very positive experience"

(Australia)

Trip Verified | Nice airport. Fairly modern. The washrooms were clean and well maintained. It’s a fairly small airport. There seemed to be a lot of security around the day we departed. Airside international there is not much choice of food, however I noticed across the road seemed to be popular with locals. There was a coffee shop, ouch $5 for an iced coffee, also some food there, very expensive. Going through security etc you go upstairs via escalator. The oddest sight, all booths open for both security and immigration yet we were the only ones there. First time that’s ever happened and I suspect last. There were a few places to eat or drink airside and they seemed ok although we were not hungry. Definitely liked this airport. A very positive experience.
Experience At AirportDeparture Only
Date VisitJanuary 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"Absolute incompetence from security"

(Ireland)

Trip Verified | Absolute incompetence from security. Overweight and undertrained "passport control" waved me to back of the queue to answer personal call. Seems to take three individuals to do the work of one person. Airport management need to seriously evaluate this part of the airport staff, both in training and general intelligence. Top marks for Cathay Pacific check in and the friendly and helpful duty free staff. Pleasant and clean terminal and good facilities otherwise but prices are ridiculously high in some places.
Experience At AirportDeparture Only
Date VisitJanuary 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"looks very clean and organized"

(Vietnam)

In November, Phnom Penh air travelers started using a spacious new terminal equipped with 50 percent more check-in counters than now, twice as many immigration counters, and three times as many X-ray machines for carry-on bags. In Cambodia’s largest airport expansion ($100 mil) in a generation, the new airport terminal will seem like an upscale shopping mall. There is a large food court, twice as much floor space for duty free, and a host of new food and beverage vendors never seen that far west on Russian Boulevard. Last week the VIP and Premium lounges opened and are as good as any in a terminal this size. It all looks very clean and organized though I have yet to see the new terminal when there are great numbers of people arriving or departing.
Experience At AirportArrival and Departure
Date VisitDecember 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

Phnom Penh Airport customer review

(Cambodia)

Ground service is not very good, except the fact that the process is slow because of the small space. Soon it will be okay after the terminal expansion. The waiting room is good as it has some restaurants and some entertainment. However, I would suggest that they have more stores, especially conveniences stores or more duty-free stores.
Experience At AirportDeparture Only
Date VisitMay 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
6/10

Phnom Penh Airport customer review

(Belgium)

Phnom Penh airport is a small airport, albeit there is construction to make it bigger. The departure hall can be crowded with limited seating. As one can walk in and out of the building with virtually no security checks, it can be easier to walk over to the arrivals area if one has to wait a longer time. There it is much quieter and there are a few restaurants. Prices here are (much) higher then in town. The airport is located only a few hundred meters from the main road from Phnom Penh to Sihanoukville. It is therefore possible to get off a bus from Sihanoukville right at the airport. The airside is somewhat bigger with enough seating and some electrical outlets too. There are a few places for food and drinks. There is also a smoking room and obviously toilets. On arrival, one has to pass the visa on arrival circus which all in all works pretty smooth but you will spend some 15 minutes there. Getting a taxi is also pretty organised as you buy a voucher for transport to the city. It does help if you know where you are going because these taxi drivers did not pass any Knowledge.
Experience At AirportArrival and Departure
Date VisitMay 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
8/10

Phnom Penh Airport customer review

(Australia)

Flew from Singapore. Visa was quick and efficient. Immigration officers were efficient but not particularly friendly. Outside the terminal was chaotic but everything seems to work. Departure was a little smother. Overall a great little airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Phnom Penh Airport customer review

(Indonesia)

Be very careful at the visa-on-arrival counter - I was short-changed by $10 and as I went back to the counter to complain the officer automatically handed me $10 without even asking - makes me think there's an organised scam going on there. My first contact here was this greedy dishonest official. Not a great introduction to the country! All other aspects of the airport were fine.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Phnom Penh Airport customer review

(Australia)

Arrived at airport by tuk tuk which is very pleasant. Only ticket holders allowed into the terminal which makes for a very relaxed environment. Check-in security and immigration straightforward. Good selection of shops inside.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Phnom Penh Airport customer review

(Australia)

Traveled through twice this year and found it pleasant and efficient. The airport was clean - including the bathrooms. Going through immigration was a breeze. Flying with Malaysian Airlines we did not have to pay departure tax. There was a short queue at the airline check-in counter which moved rather slowly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 33 Reviews