✅ Verified Review
| Avoid this airport at all costs. I travel extensively all over the world, however the last time I had to fly via Orlando MCO was thankfully 2003 as it was pretty dreadful even then! I had the opportunity to visit a friend in Fort Myers and the only flight I could get came into Orlando, so I decided to fly and drive. My flight with Virgin Atlantic came in on time and we were all about to disembark when we were told we had to remain on the plane for an additional 30 minutes due to the fact that 'immigration was so busy'! We all waited patiently, and eventually allowed off the plane, just to join an enormous queue for the passport identification machines. Thinking this would speed things along, I waited a further 20 mins and eventually had my passport scanned and photo taken. We then turned the next corner to discover another snaking queue for the passport security check! After waiting a further 30 minutes, I eventually got in front of the Passport Control Security Officer, who I can honestly say was one of the most rude, acerbic and disrespectful men I've ever had the misfortune of meeting. He basically grilled me for around 10-15 minutes on every aspect of my life professional and personal. I eventually picked up my bag from the carousel, in a room with no air conditioning on day with temperature around 89 degrees, just to discover the necessity to join yet another huge snaking queue to show my documents yet again! This took a further 20 minutes and at this point, people were starting to look seriously unwell, with old people looking faint and babies crying non stop. In total this rigmarole took around 2 hours and all before having to get the shuttle to the other terminal in order to queue yet again to pick up my hire car. Unfortunately, I have to travel through the same airport with my children at the end of June and I can honestly say I am absolutely dreading the experience. Not only will it be even hotter then, but due to holidays I'm sure it will be twice as crowded! If they weren't coping with the volume of passengers in May, I really can't see how they will cope during the annual holidays. On the return flight, the security was yet again in total chaos with massive delays and once I got through this unpleasant part of travelling, there was basically only one restaurant which served table dinning; quite unbelievable for an International Airport. There also appeared to be no flight information whatsoever on the flight departures and the only way to get an update was to go to the actual gate. My advice to anyone with the choice, would be to fly into a neighboring airport, even if it's two hours or more away and just drive. I flew into San Francisco International back in March and the experience, could not have been different. The staff were quick, efficient and extremely polite an helpful. The whole process from leaving the aircraft to leaving the terminal was around 30 mins in total. I can therefore only sum up and say I will make sure everyone I know, avoids Orlando International at all costs. Just don't go there and they will have to review their policies.