Launceston Airport

Customer Reviews

No Skytrax Rating
Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 6 reviews
6/10
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8/10

Launceston Airport customer review

Review by (Australia) 18th February 2015

Travelling in and out of Launceston Airport proved a pleasant experience. Since the terminal is still fairly new everything seemed to be in very good working order. Facilities were very good having 2 large coffee shops and 1 well stocked souvenir/gift shop selling real Tasmanian and Launceston branded items. Check in and customs were hassle free. No time lost waiting for luggage or taxis.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
8/10

Launceston Airport customer review

Review by (Australia) 27th January 2012

Good airport with facilities to cater for the number of flights. Slight delays on arrival due to fruit and vegetable quarantine but no problem. (read the notices and listen to the announcements makes it easy). It does the job.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
4/10

Launceston Airport customer review

Review by 21st December 2009

Pleasant little airport in Tasmania with limited flights and destinations. But easy to trot through and all staff most pleasant. Beware do not bring fruit from the mainland. Do not rent a car from "Lo Cost" they take a $750 charge (Damage deposit?) off your credit card and I am still working on having this refunded. Limited facilities.
no
4/10

Launceston Airport customer review

Review by 28th September 2009

Launceston Airport has seen a large redevelopment program completed over the 2008/2009 period. At the northern end of the terminal are 12 checkin counters for Qantaslink Jetstar Virgin Blue and Tiger Airways which has created more room than before. Southern end of the terminal has two baggage carousels added with car rental counters opposite for Avis Budget Europcar Hertz Thrifty & Red Spot. New upgraded retail outlets are provided in the central section of the terminal which are Newslink Long Bar and Hudson's Coffee. This central area has been expanded with a greater amount of room making it easier when more than one flight is in at the same time. New security area directs passengers downstairs to new roomy departure lounges which are now at the lower level. Windows at the central section and the departure lounges give visitors and passengers great views of the mountains east of the airport. This redevelopment has made Launceston Airport a lot more user friendly than previously.
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/10

Launceston Airport customer review

Review by 29th January 2007

Launceston's airport is rather small with two distinct gate areas one for Qantas/JetStar the other for Virgin Blue. On the plus side it means relatively short queues and a short walk from the plane to the parking lot. The secure area is glass-walled from the non-secure area so non-passengers can still watch their friends and loved ones get on that plane something you can't do at many airports today.On the minus side it means a lot of things we take for granted at other airports are missing. There are no jetways so boarding is the old fashioned way via stairs. A minus in poor weather and for those with physical ailments it can be a plus depending on airline and aircraft as you can board via two doors simultaneously. There's only one small cafe and I don't recall any shops if you want a last-minute souvenir of your Tasmanian holiday. Another minus is that like many of its bigger cousins the rental car facilities are off-airport and not onsite like you'd expect for a small airport. While the major chains like Hertz Avis Budget etc. all have counters within the terminal their offices are located on the main road into town. When dropping off my Hertz car (I rented it at Hobart) the clerk who accepted my car also drove me in the same car to the terminal! I'm not sure if it's the same for incoming passengers or if a shuttle bus exists like at other airports with off-airport rental car offices. A really big minus is that because the airport dates back to a more innocent period in air travel the toilets (as well as everything else) are outside the secure area with none inside. I got there real early and noticed that people didn't enter the secure area until starting about 30 minutes before their flights. However that causes the non- secure area to get quite crowded at times. Again due to the low passenger numbers security queues are relatively short compared to large airports.
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