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Karachi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 22 reviews
5/10
No Skytrax Rating
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10/10

"found all staff quite polite"

(Pakistan)

Good experience overall at Karachi Airport. Immigration was quick. Boarding process didn't take too long as my flight was in morning. I found all staff quite polite especially the immigration staff. For me it was my Fifth time travelling thorough this airport and I was quite impressed.
Experience At AirportDeparture Only
Date VisitJanuary 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"people jumping queues"

(United Arab Emirates)

For an airport that charges PKR 11470 for economy and PKR 29509 for business class as taxes, I have to say it is one of the most pathetic airports in the region. Yes, compared to other airports in Pakistan, this is probably better but that's no relief. The queues at immigration are long especially when multiple flights land at the same time. Some of the times immigration staff get into unnecessary conversation with people which causes delays. Signs which says 'ladies and children only/Senior citizens' or 'foreign passports' are almost always ignored and there is no management interference especially when people are jumping queues.
Experience At AirportArrival and Departure
Date VisitJanuary 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

Karachi Airport customer review

(United States)

Jinnah International Airport still holds up pretty well after 23 years but some renovation is probably needed to brighten and spruce the terminal up as the colors are just too dull and dark. The speed of luggage coming out is still pretty slow and the second security checkpoint should probably be move before the shopping for convenience. On the bright side the airport now has free wifi which is a godsend.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Karachi Airport customer review

(Australia)

Visited this airport so many times and it just looks very old now staff should consider renovating it now! Still a good airport nothing special. It just looks very tired now!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Karachi Airport customer review

(Canada)

Jinnah Airport was clean. Gulf Air staff didn't consider my request to check in my hand luggage on flight GF751 even though I was unable to lift the cabin bag due to health reasons and despite flying business class on Feb 16 2013. The porters are great with reasonable rates for International travellers. CIP lounge very small but sandwiches were great.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Karachi Airport customer review

(Pakistan)

Arrived early morning from Doha. Walked 10 minutes for immigration and cleared in 5 minutes although there was another flight from Dubai too. Waited 10 minutes for my luggage and I was out through the green channel around at 5.25.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Karachi Airport customer review

(United Arab Emirates)

Spacious Building and courteous staff all basic amenities available pricing of goods and shops acceptable. Immigration Queues are cleared quite quickly and baggage claim fast. Airport becomes chaotic when several flights arrive/depart at the same time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Karachi Airport customer review

My flight arrived from Colombo at 6pm. Disembarking through air bridge walking the concourse passing through Immigration all smooth took 15 mins. Waiting for the Luggage another 10 mins. I like the fact that Immigration is considerate towards elderly and female passengers they get priority and don’t have to wait in long queues. I have also arrived KHI International at 4 am. The situation is completely opposite. No airbridge added half an hour to terminal using the bus. Long Immigration queues then an hour wait for our bags. Staff building shops cleanliness - all good.
no
1/10

Karachi Airport customer review

Arrived at 0300am by TK. With no other aircraft in sight at the terminal I was looking forward to moving through immigration swiftly. I could not have been more wrong. There was one queue for foreign passport holders staffed by a tired-looking man who seemed to have seen a computer for the first time earlier that day. He was later joined by a second officer with similar prowess. I was sixth in line and had still not made it to the immigration desk by the time the three neighbouring queues for Pakistani passport holders had been cleared! Once through I attempted to draw cash from one of the ATM machines in the baggage hall. The RBS machine indicated a "general failure" the Citibank machine had an illegible flickering screen and I decided to give the Barclay machine a miss and went to a bank counter instead to change cash thinking I would waste less time. But there my stash of Turkish lira was not welcome for reasons no one was able to explain. I used to think Indian airports were a nightmare but Karachi has definitely taken the top spot now.
no
4/10

Karachi Airport customer review

I find Karachi airport actually quite good - only blemish (as most reports point out) is immigration particularly when a number of flights land close together. Jinnah international is is not really geared for many flights. There is a heavy security presence but staff are polite and professional. Check in is easy particularly in business. Distances to walk are manageable and the duty free not bad.
no
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