Vote Now  

Hannover Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 27 reviews
6/10
No Skytrax Rating
Sort Reviews by :
Show
9/10

"always very clean"

(Germany)

Hannover is a medium sized airport with all facilities you expect. Great plus are the short ways, good signage, short waiting times at the check-in, security and baggage delivery. Always very clean. Easy to reach by car, bus or train. They have a good selection of restaurants like high quality Mövenpick or even McDonalds, supermarkets, decent duty free and a great aviation exhibition "Welt der Luftfahrt" and observation deck. When you fly Lufthansa or Star Alliance and have a status you get access to a stylish lounge with great apron views. A nice airport I like to use a lot.
Experience At AirportArrival and Departure
Date VisitMarch 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"this should be really improved"

(Germany)

Once again I review my home airport. Its now the third time in a row that I arrived by train and the escalator from intermediate floor to departure terminal was out of use. As I am used to it I know alternative ways, but for guests which are new it is not so easy. This should be really improved, as it is an absolute "no go ". This time check in and passing security was fast. However I recommend everybody to pass security as late as possible as behind security check there is actually nothing other than a small duty free, an expensive snack bar, toilets and a small smoking box. Overall I don't like the departure area, however arrival is usually quite good, average time from leaving the aircraft to get out of airport for Schengen flights is 10 mins only.
Experience At AirportArrival and Departure
Date VisitFebruary 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"never flown from here without a problem"

(Germany)

I live in Hannover and use this airport quiet frequently. Despite its small size which should make it hassle free every time there is something which annoys me. Either the lift and escalator to the train station is not working, or there are long queues in front of security, the WIFI is not working properly or the power plugs don't provide power. Up to now I have never flown from here without a problem. Arrival procedure is very good, luggage usually comes within minutes. Food and beverage is ok for a relative small airport. Parking a car near the terminal is overpriced for short term, from second day its almost same price then for a week. Airport is easy to reach by train but it would be even better if the lift or escalator would work.
Experience At AirportArrival and Departure
Date VisitOctober 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
6/10

Hannover Airport customer review

(South Africa)

It used to be a nice small airport. Easy lay out and everything is close. Lots of parking is available and a good variety of shops. That means the airport should get a good review. But there is also the human part and there is something completely wrong. None of the staff at Hannover smile. Instead you look into grumpy faces. We wanted to have something at one of the bars. We took our seat and waited for the bar tender. He looked at us and gave the order that we have to come around to his cashier. That was done in such a manner that we left. I do not expect the security stuff to always be smiling, but is it too much just to give a short good morning after they have greeted the passenger.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

Hannover Airport customer review

(United Kingdom)

Great medium sized airport. Travel fairly frequent from Hannover, mainly from Terminal B to the UK. The three terminals are very similar. Good city centre connection with S-Bahn. Fast check-in to gate usually, same for arrival to out of door.
Experience At AirportDeparture Only
Date VisitJune 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
na

Hannover Airport customer review

(United Kingdom)

Do not land here if you are non-EU and in transit. The airport is designed such that if you are an international transit passenger you have to enter Germany before checking in to a connecting flight (despite the fact that it is with the same airline and the connection is only 80 minutes). This means you need a visa for Germany even if you have no intention of entering the country. No other airport I have ever been do you need to get a visa just for being in transit.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Hannover Airport customer review

(United Kingdom)

A great and unexpected experience. I paid a UK travel agent CubaDirect £70 for VIP arrival and transfer to Inglaterra Hotel (all my other arrangements were independent). The VIP went faster than I thought possible. Had to wait with the agent for some other passengers to emerge from the plane and then was taken to the VIP lounge and offered a drink. After a few minutes and before I could start the drink another English speaking agent who had collected my luggage escorted me through the Diplomatic immigration desk through customs x ray to landside where I was met by a third agent who looked after my luggage while the second agent took me at my request to change money. With money changed a car was immediately ready for the transfer. By any measure this was an expensive service and there are ways of getting it cheaper but I felt it was worth it. For the return I arrived at the airport I arrived at 4.45 pm. No queue for Virgin Upper class and negligible queues for other classes. Only two ahead of me to pay departure tax and when I wanted to change CUCs into Euros I was given priority at another window and a good rate of exchange. The emigration and x ray lines were short and in little time I was in the VIP lounge. This lounge is simple by international standards with a limited range of drinks and little more than ham and cheese rolls and slices of cheese to eat - but the seating was comfortable enough and the air-conditioning was rather fierce which seems to be the norm for Cuba. There is no Wifi. This may not have been a normal day but I have never had and easier departure at any airport any where - not at all what I had been warned to expect.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Hannover Airport customer review

(United Kingdom)

Regularly fly from HAN mainly to the British Isles (using Terminal B). Enjoyable experience usually there is not much in terms of food/shopping post security but plenty of seating and lots of daylight through the big windows allowing to watch aircraft movements. There is a McDonalds and supermarket also within the airport as well as excellent Movenpick bar and restaurant all I need!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Hannover Airport customer review

(Germany)

Nice small airport. Strongly recommended if you do not like big crowded airports. Clean short queuing times and friendly staff.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Hannover Airport customer review

(Germany)

Mid-size airport easy to navigate with everything at short distance. A mere 2 minutes from the plane to the baggage carousel (terminal A) a short 10 minute wait for baggage to arrive. 2 minutes walk to the public transport station with 2 trains per hour going to Hannover central station and onwards. On departure from HAJ: check-in kiosks with 3 minute wait for LH-baggage drop friendly security check - very nice experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 21 Reviews