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Fuerteventura Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 11 reviews
6/10
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6/10

"staff can't cope"

(United Kingdom)

We visit Fuerteventura 3 times a year and when it's busy it's so obvious staff can't cope. For this recent trip it was absolutely total confusion in all the shops. As for the new burger restuarant - what a joke. Every airport is costly but 2 undercooked burgers, chips and 2 small cokes 30EUR. The amount of people who were given the wrong order would be funny if not frustrating. The duty free shops are so disorganised - it is a sad state as the staff themselves are lovely but training must be non-existent. International airport it may look but security took 30 mins. This is ok as it's in all our interest to be thoroughly checked but I went thru with 2 x 330mm liquid bottles in my flight bag and no one noticed them in the scanner. In duty free someone pointed out an unattended bag in the shop which had been there for a while - the staff put it behind their desk with a shrug. Lovely island, lovely people, a great place to visit but airport security and organisation seems to have gaping holes.
Experience At AirportDeparture Only
Date VisitApril 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"very smooth operation at this airport"

(United Kingdom)

Very smooth operation at this airport. We were off the plane and searching for our transport in about 25 minutes when we arrived at about 8pm on a Saturday. Departing we were quickly through check in and security, I could see how at very busy times the security would easily be overwhelmed as it is not well organised at all. The departures lounge was well provided with signs giving flight status. A few shops, coffee shops and a bar with burger bar. The male toilets however were the filthiest I have ever encountered and I fly a lot and seen them all over the globe. They stank and even the hand dryers were dirty.
Experience At AirportArrival and Departure
Date VisitJanuary 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
yes
8/10

Fuerteventura Airport customer review

(United Kingdom)

Arriving at Fuerteventura was excellent from leaving the aircraft to driving out in our hire car in under half an hour we only had hand luggage but those with cases were close behind us. Departure was a little less good as the airport is large and there is quite a lot of walking having said that queues for security were short (though the process was very rigorous). In the departure area there was plenty of seating despite it being very busy when we were there and numerous shops and cafes. Overall a good experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Fuerteventura Airport customer review

(United Kingdom)

Forgot to review this airport after using in September 2012. What a change from most holiday destination airports. Very clean spacious and polite/professional staff from check-in through to security shops and boarding. Some UK airports could learn a lot from the courtesy displayed here. Security interesting they didn't need to examine your "plastic bag" contents separately from your hand luggage bag unless you were carrying more than one bag each. Also had machine that checked your shoes to see if they contained anything they shouldn't. Polite no fuss attitude to my mother's replacement knees setting off the alarms!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Fuerteventura Airport customer review

(United Kingdom)

Spacious airy modern with plenty of seating and toilets at hand. Check in was fast with lots of shops and cafes once through security.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Fuerteventura Airport customer review

(Netherlands)

Fuerteventura airport is very new and modern for a holiday destination airport and offers clean toilets and efficient security services check. The gate areas are spacious and information is good.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Fuerteventura Airport customer review

(United Kingdom)

Friendly staff plenty of seating with the added bonus of outside terrace to catch the last rays of sun. Plenty of shops reasonable prices.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Fuerteventura Airport customer review

A nice Airport upon check in and through security with a very nice bright spacious terminal the shops and eating facilities are a digrace. Books with a rrp of EUR12.50 were being charged at EUR22.95! Also the fast food' place that sell burgers etc was over priced and disgusting!
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2/10

Fuerteventura Airport customer review

This airport is continuing to expand with additional terminal facilities but this leads to inadequate rest room and other facilities. signage and announcements tell you boarding has commenced 5 to 10 minutes before gate staff respond. Not a place to use often !
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na

Fuerteventura Airport customer review

FUE is so much better now the new airport is full functional. The staff are friendly & helpful a rarity these days It is very efficient with both immigration & baggage retrieval. It is not the airport keeping visitors away as its just as good when your time comes to leave the check in is efficient & friendly & short queues at the security scan. I certainly will return.
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