Eindhoven Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 28 reviews
4/10
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2/10

"this is a real Mickey Mouse airport"

(Netherlands)

Verified Review | If you are used to Schiphol this is a real Mickey Mouse airport. Unprofessional staff, not enough seating, the security staff so unprofessional. I fly twice a month from Schiphol due to flight times for the first time from Eindhoven (and the last) the security staff made me take off a necklace this never happens at Schiphol. I heard the female security guard laughing with her colleague that she had made me take it off, she didn't see that I was behind her. Disgraceful! Avoid this airport if possible.
Experience At AirportDeparture Only
Date VisitJune 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
9/10

"wonderful small and easy airport"

(Netherlands)

A wonderful small and easy airport. Big enough for the European flights and half an hour from home. Clean toilets and the flights are departing on time. When you enjoy you morning coffee you see the airplanes in front of you, Check-in is very quick.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"virtually no self service kiosks"

(Netherlands)

Verified Review | Beware: there are virtually no self service kiosks if you are traveling with carry on only at Eindhoven Airport. I was to fly with Transavia with no luggage and was unable to check in via my telephone. There are no official employees for a Transavia at the airport. The staff who check you in for your flight claim to not be with a Transavia.
Experience At AirportDeparture Only
Date VisitMarch 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
9/10

"perfectly nice little airport"

(United Kingdom)

Not sure why this gets so many poor reviews. Perfectly nice little airport, decent facilities and no gate more than 5 mins walk. Seating was comfortable and the cafe served me quickly with perfectly good food. I can imagine that at very busy times the facilties could get stretched. It does need a proper lounge, can't understand why it doesn't.
Experience At AirportArrival and Departure
Date VisitJanuary 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"dedicated to low cost airlines"

(United Kingdom)

Eindhoven is a small airport dedicated to "low cost" airlines. There are no piers or buses you walk to and from the aircraft along metal fenced footpaths that guide you to where you need to be though some gates. You tend to be queuing for your departing aircraft the moment the inbound aircraft wheels touch the runway which is fine unless it is raining. There are 2 Baggage Belts in Arrivals. Arrivals Hall is at one end of the airport buildings which open out on the Bus Station where you can buy tickets from a machine and get buses to Eindhoven / Amsterdam and elsewhere. Various shops in the landside part of the airport including Dutch themed souvenirs and a café. There is a Viewing Area on the 1st floor Landside which gives a view of the apron and runway and doubles as the Smoking Lounge. Check-in is on the ground floor at the far end and then there is Security Screening with both Priority and Regular lanes. You get pushed through the shopping and into the rather small Departure Hall. There are 9 gates in total each with a Priority Queue and regular queue. Gates 7, 8 and 9 are for non-Schengen Flights and have Passport Control before opening to a very small holding area with small café and toilets. It can get beyond busy if 2 flights are going together such that the queue for Passports can take 25+ minutes and leads to some stress. Overall you get what you expect from an airport dominated by Ryanair and WizzAir.
Experience At AirportArrival and Departure
Date VisitDecember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"could be done better"

(Netherlands)

Eindhoven Airport is a small airport near Eindhoven. The airport's cleanliness is good. Everything else could be done better. More seats on both the air and land-side of the terminal. A better organized security check. Longer queues for the gates. Clearer gate-signs.
Experience At AirportArrival and Departure
Date VisitMay 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"a horrible experience"

(Norway)

If you can get in and fly away immediately from Eindhoven airport, then I am sure it is all fine. But if you have to stay any longer it becomes a horrible experience. The waiting hall is incredibly crowded during midday, to the point where moving around is not possible. No water fountains, but you can buy it for a price even higher than wine at the duty free shop. There is no noise cancellation anywhere, and no lounges. The sound will guarantee you a headache. They do not sell ear plugs here either (I double checked). But on the plus side, the paracetamol is only slightly overpriced, and the bathrooms are ok.
Experience At AirportDeparture Only
Date VisitJuly 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"not enough seats for waiting"

(Netherlands)

Eindhoven is a horrible airport with no infrastructure. Not enough seats for waiting. You have to stand for 1-1.5 hours before you depart. Toilets in unacceptably low number and they have a peculiar system in the centre of the room to wash your hands. No loading bridge to the airplane. After the boarding card check, there comes the nightmare. You go out in the open air and there is a kind of iron railings corridors to lead people to the airplane. Then you have to wait in the open (rain, snow, sun, high/low temperatures) until the airplane is cleaned (and much, much longer if there is a delay for any reason).
Experience At AirportDeparture Only
Date VisitJune 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"poor customer care"

(United Kingdom)

What a rip off at Eindhoven airport. First security takes away your water and then they charge close to €3 for a new bottle airside. Routine? No - even in Rome you can get a bottle out of a machine for half that and here they insist on the boarding card VAT scam. Got an empty and filled it myself. Monopoly capitalism and very poor customer care.
Experience At AirportDeparture Only
Date VisitMay 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"seemed like a cattle market"

(Portugal)

Very rude staff everywhere, except the coffee shop before security. Security staff shouting at people and totally disorganized. Flights were called for boarding before the incoming aircraft had arrived. Long lines for boarding and one staff member was seen pushing people closer together. Seemed like a cattle market. Hope not to have to go there again.
Experience At AirportDeparture Only
Date VisitFebruary 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
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