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Doncaster Sheffield Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 22 reviews
5/10
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7/10

"leave yourself plenty of time"

(United Kingdom)

Make sure you leave yourself plenty of time to go through security, especially if you are travelling on business to Newquay. Myself and 2 colleagues have separately, on different flights to the same destination, recently had to spend 30-40 minutes having everything searched, answering questions and in one case having dangerous cable ties (for power leads) confiscated. As everyone who has used the airport knows it is really quiet and the security staff seem to outnumber the passengers and seem determined to make their presence known. We all have to be aware of security, but just be warned how keen they are here and leave yourself plenty of time.
Experience At AirportDeparture Only
Date VisitJuly 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
9/10

"great start to a holiday"

(United Kingdom)

Used premier lounge. Brilliant. Would recommend. Good food, drink and friendly service. A great start to a holiday. It was very quiet whereas the airport was heaving. Waitress offered to cook us a variety of dishes and all were delicious. The wine on offer was good quality as were the other drinks.
Experience At AirportDeparture Only
Date VisitJune 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"you will be fined"

(United Kingdom)

Robin Hood airport although small has its very own "mobile traffic enforcement" vehicle for the 2 miles of airport road. If you stop for a second or exceed 30mph you will be fined by the airports traffic enforcement crew. The airports mobile enforcement vehicles are the only vehicles that are allowed to stop/park (hazard flashers) on the roundabouts and the double yellow lines while using their enforcement cameras. Use this airport with care, they are very pro-active at sending fixed penalties so please be very careful. It is nice that the airport cares so much for its visitors that it will take action against those 20% or so who will trip over 30 or happen to pause too long at a roundabout.
Experience At AirportDeparture Only
Date VisitMarch 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"feel like I have been robbed"

(United Kingdom)

Good small airport but be very aware. Do not stop your car in the airport grounds. I have been happy using this airport until last week when leaving the airport in my car. I stopped to reset my sat nav, it took about one minute and very little traffic about. One week later I received a fine of £100 for this offence. I feel like I have been robbed.
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
10/10

Doncaster Sheffield Airport customer review

(United Kingdom)

We flew from here for our summer holiday. The most stress free experience of an airport I have had. Car park cheap and next to the entrance. Excellent location. Staff very helpful. Very clean spacious and great facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Doncaster Sheffield Airport customer review

(United Kingdom)

I've used the airport several times this year and on a Monday morning it's an incredibly quiet place. Generally it's not bad although we were locked into arrivals by mistake on one occasion. It's like a smaller version of Liverpool airport and suffers from the same atmosphere. Signs warning the approaching motorist of dire consequences should they not comply with a list of regulations serve as a welcome. Then one is charged to use the drop-off zone even though a few yards away you can park for free for 15 minutes. The 15-minute rule both here and in the drop-off zone adds a little extra inconvenience to the experience as it makes it difficult to be met by a partner with a car (they may be obliged to drive around the airport for a while if your plane is late). Then we are regaled inside the terminal by loud warnings about wheel-clamping. With about a dozen customers inside this seems less than helpful to the ambience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Doncaster Sheffield Airport customer review

(United Kingdom)

Very disappointing treatment by arrogant security staff. Not an airport I would happily use again. Great shame for other hard working staff working there but my experience colours a disappointing experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Doncaster Sheffield Airport customer review

(United Kingdom)

Very small airport but as we arrived early we checked in and got through security very quickly. Staff arranged for us to pre-board as my son is autistic. Just 2 small shops and wetherspoons cafe/bar. Would use again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Doncaster Sheffield Airport customer review

(United Kingdom)

Flew from Doncaster and planning to do so again. The airport is small and basic but to be honest we checked in late to save boredom and everything was ok. The WHSmith could do with being a little bit bigger as it can get a little crowded the Wetherspoons restaurant is probably the best feature. Basic bathroom facilities but all fit for purpose. Would be nice to see the airport expand a little but I guess that comes with more flights. Overall it was a pleasant enough experience coupled with the fact it only took us 20 mins to get home after baggage collection on return. If you can fly out of Doncaster id say support it as much as possible. Another plus about Doncaster was parking right outside the terminal major plus after any flight. They have a play area for kids which a nice touch and thoughtful never seen one of these even in the best of airports so 10 points to them. Id say Doncaster is a clean stress free airport with decent staff and a basic selection of things to do. One other plus point is that the run way is ready to take the big flights just need to wait on demand.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Doncaster Sheffield Airport customer review

(United Kingdom)

The airport simply cannot cope with any significant number of passengers - and I am only talking about two plane loads here. Be warned that once through security the only food outlet is a far too small Wetherspoons - and there aren't enough tables to cope with the customers let alone the frazzled bar staff trying to take food orders. Expect the queue of hungry customers to snake all round the departure lounge getting increasingly annoyed that they won't get fed in time or won't have anywhere to eat their food even if it does arrive in time before boarding.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1 to 10 of 22 Reviews