Doncaster Sheffield Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 18 reviews
5/10
No Skytrax Rating
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10/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

We flew from here for our summer holiday. The most stress free experience of an airport I have had. Car park cheap and next to the entrance. Excellent location. Staff very helpful. Very clean spacious and great facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

I've used the airport several times this year and on a Monday morning it's an incredibly quiet place. Generally it's not bad although we were locked into arrivals by mistake on one occasion. It's like a smaller version of Liverpool airport and suffers from the same atmosphere. Signs warning the approaching motorist of dire consequences should they not comply with a list of regulations serve as a welcome. Then one is charged to use the drop-off zone even though a few yards away you can park for free for 15 minutes. The 15-minute rule both here and in the drop-off zone adds a little extra inconvenience to the experience as it makes it difficult to be met by a partner with a car (they may be obliged to drive around the airport for a while if your plane is late). Then we are regaled inside the terminal by loud warnings about wheel-clamping. With about a dozen customers inside this seems less than helpful to the ambience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

Very disappointing treatment by arrogant security staff. Not an airport I would happily use again. Great shame for other hard working staff working there but my experience colours a disappointing experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

Very small airport but as we arrived early we checked in and got through security very quickly. Staff arranged for us to pre-board as my son is autistic. Just 2 small shops and wetherspoons cafe/bar. Would use again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

Flew from Doncaster and planning to do so again. The airport is small and basic but to be honest we checked in late to save boredom and everything was ok. The WHSmith could do with being a little bit bigger as it can get a little crowded the Wetherspoons restaurant is probably the best feature. Basic bathroom facilities but all fit for purpose. Would be nice to see the airport expand a little but I guess that comes with more flights. Overall it was a pleasant enough experience coupled with the fact it only took us 20 mins to get home after baggage collection on return. If you can fly out of Doncaster id say support it as much as possible. Another plus about Doncaster was parking right outside the terminal major plus after any flight. They have a play area for kids which a nice touch and thoughtful never seen one of these even in the best of airports so 10 points to them. Id say Doncaster is a clean stress free airport with decent staff and a basic selection of things to do. One other plus point is that the run way is ready to take the big flights just need to wait on demand.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

The airport simply cannot cope with any significant number of passengers - and I am only talking about two plane loads here. Be warned that once through security the only food outlet is a far too small Wetherspoons - and there aren't enough tables to cope with the customers let alone the frazzled bar staff trying to take food orders. Expect the queue of hungry customers to snake all round the departure lounge getting increasingly annoyed that they won't get fed in time or won't have anywhere to eat their food even if it does arrive in time before boarding.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

Fantastic airport to use. Reasonably easy to find. Car parking is a joy found a space and was inside the terminal in 2 mins. Building bright and clean and all staff were pleasant and friendly including at security!. Departure lounge was roomy with a great view overlooking the runway. If shopping before a flight is your thing there is not a great deal to satisfy your needs. Both out and return flights were on time and I was out of the airport and in my car 20mins after landing. Normally use the nightmare called Leeds/Bradford where you are treated and herded like cattle most of the time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Doncaster Sheffield Airport customer review

Review by (United Kingdom)

If coming down A1 do not follow signs via M18 - this takes you miles round outskirts of Doncaster. Continue to J4 then through Bawtry much easier and less hassle. At airport no sign at first roundabout for Premium car park so got in ordinary one instead. When did find right car park it was full. Airport website says 45 mins from York - this is wildly optimistic - allow at least extra half hour.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Doncaster Sheffield Airport customer review

Review by

The airport is well designed easy to navigate and hassle free once you are there. The lack of I found travelling to and from Doncaster airport a frustrating and not a particularly pleasant experience. A very out of the way place needing an expensive taxi ride from Doncaster main line station to get there. Very few shops and little to do whilst waiting for the flight. Poor refreshment area and even worse food. No walkway from the plane needing a treacherous walk across the tarmac in icy conditions Arriving from Tenerife late at night we had to queue outside in freezing conditions whist waiting to go through passport control. Many passengers had babies and young children. I certainly would not rush to use the airport again.
no
3/10

Doncaster Sheffield Airport customer review

Review by

The airport is well designed easy to navigate and hassle free once you are there. The lack of public transport direct to Sheffield is a major flaw though. This needs to be sorted out quickly because I am aware of many people using other airports with direct links for this reason.
no
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