Berlin Schonefeld Airport

This is quite possibly the worst airport I have ever experienced. It's built for another era and certainly cannot cope with the level of traffic passing through it these days. Wen you arrive before you can even get to check-in you have to queue to put all your luggage (hold and cabin) through a scanner - there were just two machines but even one of those was not operational. Then you choose: if you have bags to check then join that queue; if not then go straight to the absurdly long line (I estimated 150 people in front of us) to have your boarding pass checked - by just one person. Then it's the second security check. Then you're through! But wait you're going to London so there's another queue in a sterile corridor for passport control (one person again) before you get to your gate where your passport is checked again. This whole process took just over 1 hour - at 0600. Sorry EasyJet but I'm never coming here again.

I have travelled around the world and flown in and out of some pretty shoddy airports but this takes the cake! Its obvious that all the money has been ploughed into Brandenburg and that no maintenance will be carried out this place. Even the "Executive Lounge" is a small box upstairs. nothing special at all. An uncomfortable experience not to be repeated.

One of the worst airports in Europe I have had to use. Overcrowded lack of seating dirty toilets disgusting both in arrival and departure areas. In the arrival terminal the train ticket machines were not working so to get train tickets you have to queue at a stand with only one overworked person serving. Facilities throughout totally inadequate. If you do and you get the train into Berlin the train doesn't get any better. The one that we were on was dirty and had seen better days. We liked Berlin but wouldn't travel through this airport again.

I have vowed never to fly to this airport again! Hardly any seating for people once you're through Security - this really is unacceptable as most of the space is given over to retail rather than to the comfort of the passengers. As a previous reviewer said it must be hell on earth if you're delayed! Noisy cramped uncomfortable!

Travelled through it last night and each time (as a frequent flyer) it amazes me how cramped inefficient and inadequate this airport is. Inadequate seating - people sitting on stairs and on the floor whereas most wall space is offered to retail. Security could be more efficient and organised. I would really hate to be in this airport in the event of a delay! Toilets were also broken - they were being repaired when I went in to use them maintenance please on an ongoing basis would sort this out.

This is by far the worst German Airport I have ever travelled through. There is not enough waiting room to wait for the check-in to open. The queue for security is not sufficient. The actual terminals are announced only when boarding begins. There is not enough waiting room. Boarding is actually a two stage process where there is not enough space to queue and not enough room while you wait to walk to your plane. The airport completely lacks any useful concept of how to handle a significant amount of people. I'm not talking of a minor capacity issue during peak times. I'm talking about 20 seats for 200 people who have to wait hours! In addition to these fundamental issues the airport is dirty everywhere. It's ugly. The food options (at least outside of security) are terrible. Yet you have to walk though (not besides) duty-free shops. At least the staff weren't unfriendly but not especially helpful or friendly either. BTW: They told me to be there 2:30 hrs before take-off the checking actually only opens 2:00 hours before.

Had expected to arrive at the new Brandenburg International airport on its fourth day open however it didn't so Schonefeld is still in use. It is small enough so no long walks. Facilities are limited. Passport check quick and bags waiting. Departing from Terminal B there is virtually no seating after security unacceptable and not enough at the gates. Passport control is just before the departure gate so a queue blocking the corridor you don't know whether to wait here or if your departure gate is further. There is also the lengthy walk to the station and no longer a bus shuttle. Overall fit for purpose there are many much worse but I look forward to Brandenburg.

Nowhere to sit before departure after security because all space is dedicated to retail. People were sitting on the floors in hallways staircases etc. Using Schönefeld approx 3x per year and it's the same situation each time. Staff are rude at Security. Making an already unpleasant experience even more uncomfortable.

This small airport is intended to become the sole airport serving Berlin as part of new Berlin Brandenburg International development plan. At present it serves only the cut-price cattle-herding airlines. For a modest operation it really isn't as bad as some reviews here make out. The arrivals hall was compact and it was easy to find the sort of things you need on arrival - bank machines travel information and so on. Departing through Schonefeld my flight was delayed by 5 hours which offered a lot of opportunity to experience the airport! It lacked enough seating landside to cope with two seriously delayed flights but there were reasonable facilities otherwise: indeed the best restaurant offered an excellent breakfast buffet for €11. Airside once again there was insufficient seating (the airport is designed as a shopping mall with optional access to aeroplanes in the currently fashionable style). The seating shortage was particularly unreasonable at the departure gates where people know they need to assemble en masse if they're flying with an airline that offers no seat allocations. Being able to sit and rest before the stampede for the steps is announced is an important component of the 'low cost' (it really isn't any more) flying experience.

Slow slower the slowest - you have plenty of time after arrival to go to the toilet or make a few phone calls prior to your luggage finally arriving in the baggage claims area - airport is uninspiring with below average food outlets. Access via public transport is lousy and in order to make more money they moved the airport from the B-zone to the C-zone in the public transportation map. So now you pay more for your ticket but have less trains running due to the S-Bahn in Berlin having technical difficulties. Also late at night and especially on weekends you find lots of young drunken people and hooligans on these trains - no safety staff there. Taxis cost a lot especially if you need to go to city center west or the north. TXL is much better with public transport. SXF is only advised if someone with a car gets you there or picks you up!