❎ Not Verified
| This poor facility is struggling under the weight of passengers it has to handle daily. Although well connected via S-bahn and Regional Train to central Berlin, albeit with a bit of a long walk from the station, the first impression one gets when approaching the terminal buildings is the sheer amount of people walking everywhere. The airport authorities have cleverly opened "Terminal C", for passengers with hand luggage only, which is basically nothing but a building with additional security checkpoints, but it seemed on my visit that some passengers were going to their allocated terminal, checking their luggage in, and then being sent outside and to Terminal C to pass through security. This is surely not what this system was designed for. After security the airport deteriorates into a maze of small corridors, stairs, prefabricated extensions, and surprises behind every door. Passengers were sitting all over the floor as the gate areas are too small, you had to literally pass through the Burger King and a bar to get to the gate. Toilet facilities are overstretched and hard to find, plus, upon walking down a quiet corridor full of doors, suddenly it appears that behind one door may be a cleaner's store, and the next a departure gate full of 150 people waiting for a flight! On my return I waited for 50 minutes in the Immigration line, but then had to walk for ages through more corrugated iron prefabs that were basically outside on the ramp, down more sets of stairs and then I found baggage reclaim and a welcome bathroom. The place must have been adequate in its day, but it is just far too small now and really just needs replaced by the shiny new BBI airport sitting on the other side of the runway.