Beijing Capital Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 214 reviews
3/10
4 star Skytrax Rating
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4/10

Beijing Capital Airport customer review

Transportation to/from the airport is cheap both by bus express train and taxi. Terminal 2 seems like a low-cost terminal and waiting lines are usually long for those flying economy. And a lot of flights depart a bit late. But Terminal 3 is a piece of art. It's huge and from the inside it's really beautiful. As stated by P Smith it's also vastly underused which means I never had to wait was it for immigration security check or anything else. You have free power outlets for your laptop with free Wi-Fi like in Incheon for example but in my opinion with better natural lighting (although with no signs).
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3/10

Beijing Capital Airport customer review

Beijing Capital is the most ridiculously oversized airport I have every seen. It is a political monument more than an airport. On the positive side you will never feel crowded out. On the negative side there is almost nowhere to eat (including the airline lounges which are sub par) and you better leave 20 minutes to get to your gate.
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3/10

Beijing Capital Airport customer review

The new Beijing Capital Terminal 3 is architecturally fantastic especially from the air. The check-in area is huge and not too crowded and generally easy to navigate and I have always found the check-in process to be reasonably smooth whether for domestic or international flights. However things go downhill from there. Although the check-in area is huge all the passengers are congregated into one smallish area for access to the gates. Domestic passengers have it easy in that once through the security check the gates are right there in the same building as the ground side area. But as in the old terminals at this airport it seems like the airport authority likes to bus as many passengers as possible to remote stands which is simply ridiculous in a modern airport. It is even more ridiculous when you are on the bus looking at the airport with most of the gates unoccupied and all the planes parked a mile or so away on remote stands. I have travelled on domestic flights through this terminal eight times since it opened last year and only once have been to a proper gate. As for the international passengers all have to go down two escalators to a train that is often broken. You then get transported out to the furthest of the three buildings at the end of the dragon (the intermediate building is not in operation yet) where you then immediately go into the passport control and tiny queuing areas for security. Once through into the airside terminal be sure to have a jacket as it is always about 10C in that building. There are lots of glitzy shops to spend money in but almost nowhere to eat. For such a grand project there are so many small problems with this airport that could have been fixed with just a little thought. Regardless of this it is still 100 times better than the two other decrepit terminals at this airport.
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5/10

Beijing Capital Airport customer review

T3 is fantastic! Huge beautiful and well organised it puts many other major airports to shame. There are places where you can sit quietly and relax which is actually what I prefer to do at an airport rather than eating or shopping.
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3/10

Beijing Capital Airport customer review

This review is for Beijing Capital Airport's Terminal 3. The new and ultra modern terminal 3 would be much better if it had free wifi internet access. It is possible to access a hot spot however it isn't free it requires a Chinese mobile phone number and the login page is displayed only in Mandarin. The information desk staff need to speak and understand decent English (because it's an international airport after all) and also need to know exactly which facilities are available in which locations. A better selection of shops that cater to those of us on a budget is required - for example convenience stores stocking everyday items at everyday prices not just expensive tourist junk. Travellers from western countries like to eat things other than McDonalds KFC and Burger King. Please provide some healthy western options.
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5/10

Beijing Capital Airport customer review

T3 basically a newer chinese version of HK int'l. HUGE airport long walks to gates though. But everything clearly labeled in English. Immigration a breeze no lines both times and they actually are nice at the airport. Quite a shock. Train a little inconvenient and it doesn't come that often but all in all very impressive for China as I've flown into a bunch of chinese airports.
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