Barbados Grantley Adams Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 31 reviews
4/10
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9/10

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

Arrived on the Virgin flight right behind the BA flight from Gatwick therefore some three hundred or so passengers going into immigration together. Queue kept moving and through within 15 minutes with all desks open. Baggage waiting once we arrived in the terminal all in all a very good arrival. On return check in fine and security efficient. This is a great airport good food and drink outlets and the usual shopping stores which I steer clear of. Used the Virgin executive lounge which was very good. Only complaint is that the windows are masked with pictures which means you have no view outside.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

The Queue created by immigration is a joke only 6 staff dealing with 350 people at a time. No wonder it took 1.5 hrs to get through. Must say not looking forward to departure. Tip to you all avoid this airport if you can.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

We have travelled through many airports in the world this one is one of the best. Both arriving and departing were hassle free. Check ins security and passport control were quick and professional. We particularly liked being able to sit and watch the planes arrive and depart from very comfortable seating in the departure lounge nor could we fault the excellent range of facilities on offer (the washrooms very 1st class).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Barbados Grantley Adams Airport customer review

Review by (Germany)

The airport is pleasantly spacious breezy and clean. The departure check-in is a disaster though and waiting times on luggage in the arrivals hall very long. The currency exchange counter was un-manned even though the counter was open. So I had to return to Germany with a lot of Barbados dollars. This is quite up-setting. The queues for immigration were quite okay. Customs officers were pleasant and courteous. The immigration staff were also pleasant and friendly. Parking was no problem. The grounds are well kept & the airport is just short of beautiful to be honest. Get the service aspects in order and it could be one of the nicest in the region!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

Brantley Adams Barbados is now really nice airport to arrive at and depart from. We were thru customs and immigration and waiting for our taxi in 45 mins from touchdown 35 mins from leaving the plane. On our return flight we had a seat in the executive lounge which was pretty full but the general departure area on shops were very quiet with plenty of places to sit despite both BA and VIRGIN flights departing at the same time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

Flew into BGI on 18 March on VS029 - no other planes in so about 3rd in line at immigration! Consequently quickly through luggage arrived promptly and at our West Coast accommodation within 1.5 hours. I have been there before however when Virgin BA Air Canada and American Airways have all deplaned at once. Not so much fun then. Return Flight VS030 on 1 April (Easter Monday) - no queues at check in. Didn't bother with the Airport Bars (although the bar before you go through to airside is quite nice). Once though security it is reasonably pleasant - a few souvenir and Duty Free Shops and plenty of seats. Nothing special but comfortable enough and certainly better than the 'old' BGI. Aircon could do with beefing up a bit. Oh and it's not quite a question of recommending BGI - more a question of having to use the airport as there isn't another one on Barbados!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

The worst airport I have ever been in. Check-in was a disaster. The luggage belts weren't working because " 'there are too many flights to deal with'. Going through passport control was a nightmare. My husband lost the little departure paper out of his passport and we were sent to fill in another one then when we tried to go to the front of the queue they made us go back. The business class lounge was heaving with people and they were having to sit on any surface available. Drinks and very poor snacks available. Then we had to queue at the gate for our British Airways flight. A lady from Air Canada got very hot and bothered because we were standing in the Air Canada 'area'. She asked us all to move and she got a lot of grief understandably - there was no Air Canada flight and nobody needed the space. Extremely poor treatment of passengers. Will avoid in future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Barbados Grantley Adams Airport customer review

Review by (United States)

Travelled from Miami to St Vincent so had to change aircraft at Barbados. Not a lot of problems as there was an airport member at the line for immigration pointing out "Transit this way". You are sent to a separate immigration booth specifically for transit people. Didn't really make a lot of sense because you still had to collect your luggage and do exactly what everyone else does. If you don't have luggage then its 100% as you just leave the arrivals area and go straight to check in for your onward flight. Departure lounge area was pretty efficient with shops a bar and eats for all. If you are flying with LIAT don't believe the times on the departure board. Grab something to and drink and go straight to the departure gate. LIAT will leave when they want to.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Barbados Grantley Adams Airport customer review

Review by (United States)

The airport is a good airport for what it is. The lines after you get off the plane can be long depending on when your flight gets there. The first time I visited we waited for 15 minutes as 2 other jets got there when we did. This last time we went we were late on an AA flight and we did not have to wait long. We walked right up but then waited on our luggage. Whole process took about 20 minutes. The airport is nice and clean. There is not a lot to do but I think they have Wi-Fi.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Barbados Grantley Adams Airport customer review

Review by (United Kingdom)

I travel once a year to St Vincent via Barbados. I found the airport staff to be very rude and surly. They have no idea how to be polite to travellers. The point is if it wasn't for travellers they would not have a job. Another thing is they take your duty free away from you even when you are in transit. If you travel from England (for instance) and you are in transit you have to collect your luggage and book in with LIAT or what other airline you are travelling with and then when you check-in at customs they take your duty free that you have with you. Surely people are entitled to take their duty free to their destination. I think the airport should have a transit lounge so that travellers don't have to go outside and back in again. Its very frustrating and tiring after travelling for over 8 hours to be queuing to get your luggage then queuing again to send it to its final destination.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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