✅ Trip Verified
| Arrival was great, friendly people no issues. Departure started out that way, check-in, passport control were both so friendly. Then I got to security. The worst experience I’ve ever had at any airport in the world. I am diabetic. I wear an insulin pump. After explaining several times that it cannot go through the x-ray and metal detectors and having to almost physically take it from them to keep it away from there they finally cleared it. Then they went through every single item in my purse and backpack. Had to explain 3x what a pen was. And then they said I could not carry my insulin or supplies on the plane but that I would have to check those in. Anyone who travels with medication knows you carry your meds w/you in case your bags get lost. With insulin this is even more pertinent due to the nature of the medicine and the exorbitant cost if it were lost. They said I could only take what I needed for the flight. Again I had to explain why that wasn’t acceptable. More harassment, threats that I couldn’t carry it and being told for 20+ minutes “one more minute”. Finally someone said it is policy not to allow those things on board and the airline would have to sign off. Which they did immediately. When I mentioned that none of it was dangerous they said it’s not about danger. Really? Then why, with copies of prescriptions and doctors notes is it not allowed on board. The guy going through my bag almost broke my camera and two ornaments as well and kept wiping his nose and touching my stuff after I repeatedly asked him not to and to get someone else with clean hands to finish the job. I waited there in total 30 minutes. They were awful and rude and two men claimed not to know English, after already speaking to me in English. Get it together Amman airport security. 176 countries are trained to know how to handle diabetic insulin pumps and supplies. In the last 4 months I’ve traveled to 13 and have not had an issue like this. I’ve been diabetic for 25 years and have never had an issue like this. Nearly ruined my experience in Jordan. Worst airport experience ever in life.