✅ Verified Review
| Flight Los Angeles - Paris with XL Airways. June 2017. First of all, when rating a low cost airline, I need to compare it to other low cost airlines and not to Emirates for example. When you book low cost, you should know what to expect: you know that for such a low price, you're not gonna have the high quality you want (for that, you go with Air France and pay $1,500 instead of $600). So, that being said, for a low cost airline XL is really good on several points, but of course some are not. Good points: - the free checked-in bag! Yes, that makes the whole difference, because most low cost airlines makes you pay for it, which then drags the final price up. So that was appreciated. The free meals in-flight. We were given full meals in flight. In addition to that, we were given free coffee / tea, and refreshments as well. Only alcohol is in addition. Food quality: good! I will not say amazing, no, but for in-flight food, it's pretty good. Very similar to the food quality you will get in Air France flights. This is because XL Airways is a French airline, so good products. Trust me after this you will be full, but if you want more, they have a menu with French items, delicious. - the staff. The staff was amazing, really. I think the best service I had on a flight. They are not after you to buy things (which I experienced in most low cost airlines). They were so helpful and dedicated. They give you extra bread, and do not hesitate to serve you twice for refreshment when asked. Overall very nice and smiling staff. Negative points - the seats. I would say the seats are my main and only complaint. They are very tiny, and not too comfortable. I'm a small size woman, so it was ok for me, but the poor guy seating next to me had a hard time. His knees were literally touching the seat up front, so not the best for a long haul flight. This is where you feel that you are in a low cost airline in case you forgot, here's the reminder. - the in-flight entertainment. So, they don't have in-seat screens. However, they do have in-flight entertainment through iPads or other devices. You can access their entertainment through your computer, or they rent iPads for $15 (which also include the premium package). Not a big selection of movies, but enough for a long haul flight. Personally, I enjoyed reading a book better, and also download my own favorite series before leaving to enjoy during the flight. Overall: for the price, I will use this airline again. Mainly because I do a lot of Los Angeles-Paris, and the direct flight, with checked in baggage and meals included is just awesome..