✅ Verified Review
| London to Dubai via Kiev. Initial one hour delay with no word or explanation from staff at the desk. The gate staff looked offended when I asked about the delay and they gave no information, just said they expected the plane to board at a specific time. It did not. The seats onboard were tiny. The staff with a lack of care, composure or friendliness. Not content with crushing my arm with a hastily pulled down arm rest without warning, I was then clattered into by the food trolley without an apology at all. The captain made no reference or apology for the delay - presumably thinking if he didn't mention it, it didn't happen. - There is no inflight entertainment. There is no inflight meal unless you want to pay extra. During my flight, one woman attempted to numb the pain by consuming half a bottle of whiskey. While frequently sitting in the aisle and worrying children down the end of the plane with her excessive noise and obnoxious behavior, she was never challenged once by staff. Presumably they felt she offered the entertainment their airline had failed to provide. Kiev airport - I admire their cost cutting measures of appointing just enough staff to be considered an airport without actually having a care for procedure or efficiency. Poorly signposted or explained - people queued without any real idea of what they were doing or where they needed to be. I bought a brand new case for this return trip, seeing as my old rugged one was clearly used as a form of piñata during my previous flight. The only positive I can gain from this scenario is that its over. I can rest easy in the knowledge that I'll never have to fly with them again. Ukraine international is often one of the cheapest providers for a reason - they have saved money at every turn by their distinct dislike for any facet that would make flying a pleasurable experience. Avoid at all costs.