TAR Aerolineas

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 4 reviews
5/10
No Skytrax Rating
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1/10

"horrid customer service"

(Mexico)

Trip Verified | Queretaro to Puerto Vallarta. Worst airline ever - do not use them. I just bought a ticket yesterday for a trip in July and today they cancelled the return flight for “operational reasons.” TAR is now getting known for delays, random cancellations, lying to customers about flight cancellations, horrid customer service on the phone and an online portal that is a joke (you can’t change your flight on it and so are forced to call their horrid phone customer service even when the airline changes or cancels your flight for no valid reason). Run away from this airline.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteQueretaro to Puerto Vallarta
Date FlownApril 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
9/10

"excellent service and attitude"

(Mexico)

Verified Review | Leon Bajio to Puerto Vallarta. Punctual airline. Small plane but confortable for a 50 minute flight and very clean. Excellent service and good attitude of ground staff and flight attendants. They offer you a small snack on board, free of cost. The check in process at the airport was quick because the airplane has a 50 passenger capacity.
AircraftEmbraer 145
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLeon Bajio to Puerto Vallarta
Date FlownDecember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"worst airline on the planet"

(Canada)

Verified Review | This is the worst airline on the planet, they canceled our flight two day prior to our flight and only one day after purchasing the ticket. I called in to get a refund and they insisted I email them a copy of my bank statement in order to get a refund. I don't know what kind of scam this company is running but don't book with them.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteGDL to PVR
Date FlownFebruary 2017
Value For Money 12345
no
9/10

"service to be top-notch"

(United States)

TAR Aerolineas is a new regional Mexican carrier which operates several routes in Mexico. Flew a domestic route round-trip and found the service to be top-notch. Aircraft brand new and clean, punctual departures and arrivals, attentive ground and cabin personnel, excellent value for money. Would choose them again when my travel plans take me to Mexico.
AircraftEmbraer 145
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteCJS to HMO
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes