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Regent Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 6 reviews
8/10
No Skytrax Rating
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10/10

"cabin crew were marvellous"

(Australia)

Traveled Regent Airways, Business Class from Bangkok to Chittagong and return. Flew to Chittagong on the 21st January, service was absolutely brilliant and cabin crew were marvellous. Food was delicious. Return was the same with a great crew (two of the crew remembered me from the previous trip), great comfort and food. All flights were on time. Comfortable seating in Business Class as well. Would recommend this airline as it is the quickest connection from Bangkok to Chittagong without going to Dhaka.
AircraftBoeing 737
Type Of TravellerSolo Leisure
Cabin FlownBusiness Class
RouteBKK to CGP
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"overall value for money"

(Singapore)

Dhaka to Singapore with Regent Airways. The check-in was smooth at Dhaka, better than my other check-in experiences at Dhaka. The aircraft was a Boeing 737-700 which showed signs of aging. The interior needs refurbishment. The meal could have been better. The cabin crew was quite helpful and nice. There is no IFE in the cabin and difficult to kill time. Overall value for money.
AircraftBoeing 737-700
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteDAC to SIN
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Regent Airways customer review

(Bangladesh)

I have flown with Regent a couple of times between Dhaka and Chittagong and Cox's Bazar and in general have found them to be OK although the air conditioning on their Dash 8 aircraft frequently doesn't work. However more recently I have twice flown with Regent on their new 737-400 aircraft fro Dhaka to Bangkok. However when they say new this actually means new for them as both aircraft are leased from other airlines and are actually starting to show signs of age. Only one of them has an onboard entertainment system which didn't work when I was on board and the other (seemingly older) aircraft actually still has ash trays in the arm rests which have been taped up to stop people from using them but on a lot of the seats the ash trays have been removed leaving a rather sharp and dangerous metal edge on the end of the arm rest. On my last trip from BK back to Dhaka the Pilot went AWOL and so were almost 2 hours late leaving BK. The meals on board are very typically Bangladesh and not good and of course you cannot get an alcoholic drink on board. The tea and coffee is also pretty bad. The FA's are for the most part friendly enough but efficiency is not their highpoint. However despite their shortcomings their prices are very good.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Regent Airways customer review

(United Kingdom)

Excellent round-trip between DAC-ZYL recently. Booked my tickets online in UK and everything worked well without the need to re-confirm tickets etc. I will certainly use this airline again in future.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Regent Airways customer review

(United Kingdom)

Cox's Bazar to Dhaka non-stop and one hour flight on a Bombardier Dash-8-Q300 on June 12. Excellent webpage meant was able to purchase domestic Bangladeshi flights from the UK using a UK debit card. Customer service personnel in Dhaka very helpful over the phone when requested confirmed itinerary resent via email. Check-in a breeze. Nice cabin interior and smartly turned out FAs provided snacks and beverages. Flight left on time and arrived the same.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Regent Airways customer review

(United Kingdom)

DAC-CGP. Online booking available. On arrival at the domestic airport a Regent Airways porter carries your luggage to check in desk. Polite greeting from check in staff who handled process very efficiently enquiring about seat preference. Bussed to the a/c on air conditioned buses. Cabin crew polite and well groomed in their dark grey suits. Clean cabin good seat pitch and comfortable seats. The 30 minute flight includes a snack service consisting of a snack box and a soft drink. Punctual landing and baggage on the belt within 10 minutes of landing. Excellent flight overall.
Cabin FlownEconomy Class
Value For Money 12345
yes