Airline of the Year  

LC Perú

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 6 reviews
6/10
No Skytrax Rating
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1/10

"seem to cancel flights"

(United States)

Verified Review | They schedule 4 flights from Lima to Cusco per day but seem to cancel flights until they can fill a plane. I witnessed saying they have 2 seats left and shouting at the terminal if anybody wants to get on that had a ticket for a delayed/cancelled flight. On Monday Mar 11 a group of 12 of us was at Lima airport at 6.30am, our flight was delayed, then delayed further (flight attendant was sick apparently), then cancelled. We flew to Cusco at approx 2.30pm on a different flight number. The plane was almost full. On Friday Mar 17 we had a scheduled 10.50am flight from Cusco to Lima and didn't depart until 2.30pm. The flight was again delayed coming from Lima until they had a full flight. Moreover, they left our bags in Cusco which arrived 2 hours later on other flights. Two other passengers on early morning flights had a 6.30am flight and a 8am flight cancelled.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLima to Cusco
Date FlownMarch 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
2/10

"No apologies, no explanation"

(United Kingdom)

Verified Review | Return flight from Cusco to Lima. Our outbound flight was delayed over an hour but we're on holiday so no biggie. On arrival to Cusco airport there's only one counter handling the checked luggage so things are slow. We're given boarding passes and are told the flight leaves an hour late. Then the flight suddenly disappears from the departure display. We're being told all is fine. This drags on for the next six hours for a take off at 17:30 instead of 10:45. No apologies, no explanation and info given very vague. "The plane from Lima was always just about to take off". The in-flight experience is ok, very little legroom but the plane is new and the flight is just over an hour.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteCusco to Lima
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
9/10

"staff met us at baggage collection"

(Australia)

We booked 2 flights with LCPeru, Cusco to Lima and Lima to Chiclayo. We booked them pretty close together but we believed we had enough time to make the connection. From the start the staff at check in in Cusco were aware of our situation and when we were slightly delayed upon landing in Lima they made every effort to make sure we made the connecting flight in lima. They transferred our bags straight through even though the flights were booked separately and a staff member met us at baggage collection to streamline the check in process. If all low cost airlines were like LCPeru, the world of aviation would be a much better place.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteCUS to CIX via LIM
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"without any complications"

(Germany)

I flow with LC Perú from Lima to Cuzco and back, service onboard was perfect, legroom okay, crew very friendly and professional and both flights on time. I also booked a flight to the north cost of Peru with LC Perú, unfortunately they canceled this route giving me an alternative flight with another airline (LAN), also giving me the possibility to notice that LC is by far better than LAN (now LATAM). But the servie of rebooking (paying far more for the new ticket than I paid for the LC flight) was quite good and surprisingly without any complications.
AircraftBoeing 737-500
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLIM to CUZ
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"crew very friendly"

(Netherlands)

Just a short flight from Cusco to Lima within Peru, but LC Perú was cheaper than the other airlines, with good conditions if changes were made to an existing booking. Flight was on an ex-Lufthansa Boeing 737, legroom limited. Snack and drink service more than sufficient for this flight time, and I found the crew very friendly. Their english skills were rather basic though.
AircraftBoeing 737-500
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteCUZ to LIM
Date FlownMay 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"better than I had expected"

(United Kingdom)

We flew LC Peru from Lima to Cusco return in April. On both flights the crew's attention to safety protocol was faultless. On Cusco-Lima flight we had some pretty bad turbulence and the Captain instructed the crew to be seated, but he was vocal in addressing the passengers as well, which was reassuring. The plane interiors were neat and tidy, service during both flights was attentive, I found the overall experience of the two flights much better than I had expected, to be honest.
AircraftBoeing 737-500
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLIM to CUZ
Date FlownApril 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes