Lao Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 98 reviews
8/10
No Skytrax Rating
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10/10

Lao Airlines customer review

Review by (Vietnam) 5th January 2015

SGN to Pakse and return. Will someone please give this airline the four star rating they deserve? Cheerful FAs on time departure and arrivals clean ATR 72s and Airbus 320s and free Beer Lao. Even the coffee was good on my flight into SGN this morning. I cannot recommend Lao Air highly enough.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

Lao Airlines customer review

Review by (Vietnam) 5th January 2015

SGN to Pakse and return. Will someone please give this airline the four star rating they deserve? Cheerful FAs on time departure and arrivals clean ATR 72s and Airbus 320s and free Beer Lao. Even the coffee was good on my flight into SGN this morning. I cannot recommend Lao Air highly enough.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
7/10

Lao Airlines customer review

Review by (Singapore) 19th April 2014

VTE-LPQ in business. Check-in was slow as economy passengers used the business line. There was also no priority boarding for business passengers. On this very short flight we were given a cold towel served juice and a pack of chips. I didn't pay much more for a business seat as compared to an economy ticket so it was still worth it.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Lao Airlines customer review

Review by (Singapore) 19th April 2014

VTE-LPQ in business. Check-in was slow as economy passengers used the business line. There was also no priority boarding for business passengers. On this very short flight we were given a cold towel served juice and a pack of chips. I didn't pay much more for a business seat as compared to an economy ticket so it was still worth it.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Lao Airlines customer review

Review by (United Kingdom) 13th March 2014

Flew Bangkok to Luang Prabang on 17th March. Flight on time clean new plane charming crew and decent snack on what was a short journey. All in all a very good experience.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Lao Airlines customer review

Review by (United Kingdom) 13th March 2014

Flew Bangkok to Luang Prabang on 17th March. Flight on time clean new plane charming crew and decent snack on what was a short journey. All in all a very good experience.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Lao Airlines customer review

Review by (Canada) 1st September 2013

Chiang Mai to Luang Prabang and a later flight on to Siem Reap. Both flights with great check in and on time. Tidy ATR planes with competent staff. Snacks on both flights and beer on one leg very adequate for a short flight. Great little airline.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Lao Airlines customer review

Review by (Canada) 1st September 2013

Chiang Mai to Luang Prabang and a later flight on to Siem Reap. Both flights with great check in and on time. Tidy ATR planes with competent staff. Snacks on both flights and beer on one leg very adequate for a short flight. Great little airline.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Lao Airlines customer review

Review by (Switzerland) 28th July 2013

Luang Prabang to Bangkok on board ATR72. After swift and efficient check-in the flight took off a couple of minutes early. Seat comfort was ok for so short a flight. FA were attentive and polite. A small breakfast in a cardboard box was offered consisting of a small sandwich fruit salad and drinks. All in all a decent flight experience.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
7/10

Lao Airlines customer review

Review by (Switzerland) 28th July 2013

Luang Prabang to Bangkok on board ATR72. After swift and efficient check-in the flight took off a couple of minutes early. Seat comfort was ok for so short a flight. FA were attentive and polite. A small breakfast in a cardboard box was offered consisting of a small sandwich fruit salad and drinks. All in all a decent flight experience.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
1 to 10 of 84 Reviews