LAN Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 332 reviews
6/10
3 star Skytrax Rating
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6/10

LAN Airlines customer review

(Germany)

Frankfurt - Santiago - Arica Calama - Santiago - Frankfurt. Good aspects - new airplanes clean cabin comfortable seats leg room a mite above average excellent entertainment program reliable baggage delivery good snacks on domestic flights and on Frankfurt-Madrid section. Average aspect : some flight attendants friendly others a bit indifferent especially on long-haul flight altogether not as service-oriented as flight attendants on some Asian carriers. Poor aspect: vegetarian dinner and breakfast. Although I ordered VLML LAN seems to assume that all vegetarians not only refuse meat but also all dairy products sugar spices and wheat. The result were very dry and bland meals.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

LAN Airlines customer review

(Chile)

SCL-IPC-PPT return in Premium Business. Both flights on time with cabin crew that surprised me well with their service and care for details. Good meals (tasty lunch and snacks) very good French and Chilean wines. Seats and IFE system that are among the best. Flight attendants speaks Polynesian and French better than English though.
Cabin FlownBusiness Class
Value For Money 12345
yes