✅ Trip Verified
| A few days ago, I was flying from Prague to Singapore via Dubai and I purposefully chose to fly with Emirates to try a new carrier on that route as it was recommended to me by a friend who had a great experience with them in the past. However, on the day of the flight, I was unpleasantly surprised to find out that the 5.5hr flight from PRG to DXB both ways was serviced by flydubai. As the flight number was starting with EK like all Emirates flights do, and as I did not see any warning about it while purchasing the ticket online, I automatically assumed the whole trip would be with Emirates. Oh boy was I shocked when I found out - I felt totally deceived! And to clarify, I had 3 other options I could have chosen from in the same price category and flight time for that route, but I chose this "Emirates" one to give it a try (as I have flown the same route before with Turkish, Qatar, Lufthansa/SIA) - so yes, the excuse by flydubai for all their mediocre and below standard service as their "efforts to keep prices low" is just completely wrong - it's not cheap at all. And on a side note, a lady I met in Dubai that was taking the same flight back with flydubai felt exactly the same way and said she would never fly with them again and that she also did not know it was going to be with them either - she was outraged. So, what was the flight like? A complete dread and discomfort, which I would certainly not expect for such a long flight. If it was 1-1.5 hour flight, it would be perhaps acceptable, but certainly not for this long flights - I am shocked that they are not banned from operating such long flights given that they are simply not suited for them. In short, there was much lesser legroom and smaller seats compared to the Emirates ones, no food or drinks provided on the whole trip (unless for a few exceptions - I was one of them and I received a 1.5dl of water in a plastic box and a veggie lasagne and that was it - and it's not like I couldn't have bought something from their onboard shop - the thing is that I was so disgruntled with their services that I did not want to contribute them any more money. And btw I would much rather pay those few extra bucks at the point of buying the ticket for the comfort of having everything included in the price - again, I felt like I was cheated once more, because I do expect much better services on long flights). All the entertainment was paid (again, I would much rather pay those few bucks beforehand to have it included) and no wifi. It was all just a pain. Another huge downside about the experience was the flydubai's distant and extremely low quality terminal 2 in Dubai, where all their flights fly from. Not only that it took 45mins to get to the main Emirates terminal on my way to SG, but it also did not feel safe and the service was really bad - we took some shabby buses that seemed to be for workers at the airport and the drivers were not too compelled to work and to drive us there, so it took another 20mins just waiting on them. Also, on my way back, I was looking forward to doing some last-minute souvenir shopping for my family in the modern part of the airport - and nope, that part of the airport was not possible to access if you were leaving from T2, so I went directly there and it was just bad - one large dirty hallway, and small duty free. Never again - not them, nor Emirates - for the fear that part of the flight would be with flydubai again.