Dragonair

KTM-HKG-CGK A330-300 very full flight crew were very attentive cabin was hot despite a midnite flight. Supper was okay IFE was working OK but it was average. Had a better experience when we continued flying HKG-CGK where we were flying CX.

Hong Kong-PVG return cabin crew friendly. Meals great on both and seats comfortable. HKG-PVG was A320 and return was A330 with no ptv's. Dragonair lacks PTV on the A330's.

HKG-PVG. Business class seats were a joke - no in seat power no ptv's a requested meal that was awful service 2nd rate - they jst seemed more interested in running around looking busy. Overall really disappointed - not to mention the delays. They charge higher than everyone else and this is the product you get - simply never again.

BLR-Shanghai-BLR - I was anticipating an good experience as I had flown Cathay once before. However was very disappointed. The seats were tight and cramped. The service was efficient but no one had a smile on their face. It felt like they were there just to do their job. The food was OK nothing to write home about. Was happy when we landed at our stop over in Hongkong. Flight from HK to Shanghai was much better. Much more better service but again food was average. Return flight was delayed by an hour and a half and we thought we would miss our connecting flight but that flight was also delayed from Hongkong. Long lines to board the aircraft and the air conditioning was not working either in the airport or on the plane when we went in. Took some time for the plane to cool down. Again the crew was not a happy-looking lot. Maybe it must be this sector? Next time will try another airline when flying in this part of the world.

HKG-KHH return. The first leg was A330 with first class return A330 with long-haul product. Business class seats were open for economy class passengers on the first leg and were fantastic with great legroom and comfort. Meal was nice. Return flight standard with PTVs. The meal was okay though not as great as the first leg.

TPE-HKG on A330-300. Flight on time. Very comfortable interior with personal TV. Excellent service from cabin crew - friendly and polite. Decent breakfast meal with a pineapple tart (Taiwan local snack). However the TV screen was very dim although the brightness was maximized.

HKG-PNH return. The first leg was A320 while return was A330 with first class. The meal was fantastic for the first leg but no inflight entertainment. For the return leg the service was a surprise! Maybe is because I was sitting at the rear of the aircraft the western meal choice was no longer available. However crew were nice to give us their crew meal (beef noodle).

HKG-PEK PEK-HKG. Compared to the economy seats on Cathay these older seats were like a layzboy. Food good and staff friendly attentive. The check-in staff were very helpful as well.

HKG to Hangzhou with 0800 flight in C class. Arrived 45min prior to departure time and just made the flight in time as there were so many people queuing for immigration and security. Also our gate was at the new North Satelite Concourse which meant that we had to take a bus to reach the terminal. Flight attendants were efficient and friendly throughout the flight and handed us drinks and blankets before we departed. Breakfast was not too bad and service great. The aircraft was an A321 and had quite comfortable business class seats for a regional plane. We arrived early in Hangzhou and got our luggage fairly quickly. However the priority labels are not really usefull in China as they just throw out the first luggage which comes out. This is however not Dragonair's fault. Their inflight product is superior in comparison to their other rivals.

HKG-Beijing. Good outbound food and tvs all fine good service and all went well. Return- delayed 40 minutes on plane. Apparently this happens all the time and Dragonair are famous for being late. The flight was fine but I find Dragonair late by more than 30 minutes 60% of the time not good.