Dragonair

Took Dragonair from KHH to HKG a few years ago but the service was horrible. Flight was delayed 5 hours and I had had the worst in-flight meal that time. I was very disappointed originally. Took Dragonair A330 from Hong Kong to Shanghai Pudong. The best in-flight meal I'd had. The cabin service was very nice with helpful crew and satisfactory in-flight entertainment. Seats are fine as well. Really good flight experience this time. Will consider Dragonair for short flights.

Flew today from Hong Kong to Chengdu (12/11/2012). We were traveling with a 3 year old child. We checked in and they said we could not sit together as it was a full flight. They told me I should have done that prior to arriving at airport? They then refused to ask anyone if they would swap. I tried to pay the extra for business class so we could sit together and they said we would have to pay for 3 new tickets. Staff then told me I better go as the plane was boarding and would miss the flight. Onboard they only serve dim sum or eggs no matter what time of day. Very poor in flight service however pilots and flight attendants friendly. Would not fly with them again.

From HKG to PVG. The flight was full and on time. Dinner was quite good. Ice-cream service was combined with meal service. Crew helpful and hardworking. Boarding procedure should be finished more quickly.

HKG-PEK and NKG-HKG. Dragonair is fast becoming one of my favourite airlines. Apart from the usual traffic delays out of Nanjing not the fault of Dragonair my recent flights were very good. Seating meals wine and general service are all excellent. I only wish Dragonair flew to Australia.

The plane was heavily delayed on both legs of the trip both to and from Beijing. Despite this the trip was nice with comfortable seats for Economy and (dare I say it) delicious food served. The entertainment system was weird though - while you could switch between channels on the TV in front of you it took about ten seconds to catch up with your choice which made it difficult to see what was on which channel.

A return flight between PVG and HKG. The flights were on time. Served a hot meal which was quite good. Air fare was fair.

Hong Kong - Hangzhou on A320. Managed to get the emergency exit for the first time on Dragon Air. I was very happy as their A320's have such a tight seat pitch I cannot sit with my legs straight. The emergency exit row had more leg room but only equal to the standard seat pitch on SAA. Service was great food good and they are very safety conscience. Always good updates from the flight deck.

Flew from Chongqing to Hong Kong and the flight went very smoothly with excellent catering and very good crew. The only down side is the A320 seating looks a bit worn but otherwise a very good experience.

Hong Kong to Beijing flight was delayed for 40 mins. The seat was comfortable and food was great. However there was no personal television screen.

HKG-OKA-HKG with Airbus 320 in KA economy. Return flight was delayed by 2 hours but we were kept informed by the ground crew. Apart from the chaos at OKA airport the flights themselves were pleasant. No IFE but the seats were comfortable with good leg room. The crew was friendly and served hot tasty meals on both sectors. Alcohol (beer wine) was provided free of charge during meal times and upon request. Overall a good experience and recommended for short intra-Asian flights.